Name of the Teacher Date Level of the class Length of lesson
Chantal Vermeulen 10 November 2022 Advanced 60 minutes
Lesson Type:
SPEAKING: Option 2 - Negotiating English Language
Lesson Topic:
Negotiating, bargaining and clinching a deal
Lesson Aims: Lesson Outcomes:
By the end of the lesson, students will be better able By the end of the lesson, students will have…
to…
Learn’t to use formal language (Business English) related
Use appropriate formal Business English language to to the use of various bargaining tools with the express
negotiate and bargain with potential customers with intention to close a sale in a professional manner using
the intention to clinch a deal. appropriate target language commonly used in English
business for negotiation. The Students will also gain
insight in the lesson’s speaking activity where their
collegues, who, acting as potential customers will respond
thereto in various ways, providing an opportunity for the
students to adapt to different reactions and respond in a
professional way.
,Anticipated difficulties: Suggested solutions:
1. Although all the students enrolled in the 1. In general the majority of adults have received at
course are from the same telecommunications least one phone call from a company marketing
company they work in different department’s their products. Therefore the majority of adults
i.e. sales, marketing, finance and operations. would have provided their response thereto. In the
Therefore it may be difficult to keep students result the majority of students should engage with
that are not in the sales and marketing ease in this speaking lesson and enjoy learning how
department interested in partaking in the to not only market a product, but also how to react
lesson provided. In addition thereto, as the to potential customers no matter how difficult they
students work in different department’s in the may respond thereto. This will also provide an
same company, they do not necessarily interact opportuntiy for the students who work in different
with one another on a regular basis outside the department’s with little interaction with one
classroom environment. another to get to know one another a little better.
2. The students may feel despondent to attend 2. The lessons are make use of interactive activities
the lesson’s due to the fact that their employer which should keep the students interested and
has arranged for the lesson’s and the payer of motivated to learn more about different senarios in
the lessons. business. These lessons are intended to provide
each student with the necessary skills and
3. The students may use the incorrect phrases knowledge to grow on a professional and a
when attempting to market a product or deal personal level. The skills and knowledge learnt in
to a potential customer which could result in the lessons will also enable them to be a further
the student not clinching the deal. asset to their employer.
, 3. The common business phrases used specifically
for negotiation will be covered initially in the lesson
and be presented in the form of Flash cards and
worksheet’s which will assist the students in
making use of the correct phrases and at the
correct stage of negotiation when the time arrives
to make their sales pitch’s with the intention to
close a sale through roleplay. In the result this
lesson relates to “real-life”.
Target Language Analysis
Include an analysis of the target language you will present in order for your learners to complete the ‘real-life’
task you have chosen.
● Choose your set phrases (8-12 is appropriate)
● Analyse them in a paragraph or table
● Include meaning, function/use, features of pronunciation (speaking) or spelling and punctuation (writing),
plus anything else you think is interesting
Phrase 1: “What’s the weather like in…?” (present tense)
Stage of negotiation: Building a rapport
Why build a rapport:
, Firstly, you may want to consider making small talk with your potential customer at the beginning of the phone
call or discussion when you intend to make your sales pitch. This will assist you to build up a rapport with your
potential customer and generally create a positive atmosphere. Generally, people like to do business with
people they have a good relationship with. So, by starting off on the right foot, they’ll most likely want to
continue to do business with you in the future.
Meaning: Being polite and considerate towards a person by asking what sort of weather it is in their area,
region or country. By asking a question like this shows the other person that you are interested in hearing
about the weather they are experiencing, it is a kind, general and friendly question and a good ‘opener’ to lead
into a conversation.
Pronunciation: wɒts ðə ˈwɛðə laɪk ɪn
Example sentence: “it's a fine sunny day here” or “it’s freezing cold and foggy”.
CCQ
1. Use “What’s the weather like in ….” in a sentence.
2. How will you the phrase “what’s the weather like in ….” in attempting to negotiating a sale of one of your
company’s product’s in oder to clinch a deal?
Phrase 2: “We would like to propose that …”
Stage of negotiation: Starting your proposal
Once both yourself and your potential customer are feeling more comfortable with one another, you can go
ahead and start making your sales pitch / proposal. In most cases you’ll have prepared these points before the
phone call or discussion, so you’ll usually know what points you want to negotiate.
Meaning: Put forward a plan or suggestion for consideration by others
Pronunciation: wiː wʊd laɪk tuː prəˈpəʊz
In response, the other person would most likely agree or disagree with you and then state their position.
Chantal Vermeulen 10 November 2022 Advanced 60 minutes
Lesson Type:
SPEAKING: Option 2 - Negotiating English Language
Lesson Topic:
Negotiating, bargaining and clinching a deal
Lesson Aims: Lesson Outcomes:
By the end of the lesson, students will be better able By the end of the lesson, students will have…
to…
Learn’t to use formal language (Business English) related
Use appropriate formal Business English language to to the use of various bargaining tools with the express
negotiate and bargain with potential customers with intention to close a sale in a professional manner using
the intention to clinch a deal. appropriate target language commonly used in English
business for negotiation. The Students will also gain
insight in the lesson’s speaking activity where their
collegues, who, acting as potential customers will respond
thereto in various ways, providing an opportunity for the
students to adapt to different reactions and respond in a
professional way.
,Anticipated difficulties: Suggested solutions:
1. Although all the students enrolled in the 1. In general the majority of adults have received at
course are from the same telecommunications least one phone call from a company marketing
company they work in different department’s their products. Therefore the majority of adults
i.e. sales, marketing, finance and operations. would have provided their response thereto. In the
Therefore it may be difficult to keep students result the majority of students should engage with
that are not in the sales and marketing ease in this speaking lesson and enjoy learning how
department interested in partaking in the to not only market a product, but also how to react
lesson provided. In addition thereto, as the to potential customers no matter how difficult they
students work in different department’s in the may respond thereto. This will also provide an
same company, they do not necessarily interact opportuntiy for the students who work in different
with one another on a regular basis outside the department’s with little interaction with one
classroom environment. another to get to know one another a little better.
2. The students may feel despondent to attend 2. The lessons are make use of interactive activities
the lesson’s due to the fact that their employer which should keep the students interested and
has arranged for the lesson’s and the payer of motivated to learn more about different senarios in
the lessons. business. These lessons are intended to provide
each student with the necessary skills and
3. The students may use the incorrect phrases knowledge to grow on a professional and a
when attempting to market a product or deal personal level. The skills and knowledge learnt in
to a potential customer which could result in the lessons will also enable them to be a further
the student not clinching the deal. asset to their employer.
, 3. The common business phrases used specifically
for negotiation will be covered initially in the lesson
and be presented in the form of Flash cards and
worksheet’s which will assist the students in
making use of the correct phrases and at the
correct stage of negotiation when the time arrives
to make their sales pitch’s with the intention to
close a sale through roleplay. In the result this
lesson relates to “real-life”.
Target Language Analysis
Include an analysis of the target language you will present in order for your learners to complete the ‘real-life’
task you have chosen.
● Choose your set phrases (8-12 is appropriate)
● Analyse them in a paragraph or table
● Include meaning, function/use, features of pronunciation (speaking) or spelling and punctuation (writing),
plus anything else you think is interesting
Phrase 1: “What’s the weather like in…?” (present tense)
Stage of negotiation: Building a rapport
Why build a rapport:
, Firstly, you may want to consider making small talk with your potential customer at the beginning of the phone
call or discussion when you intend to make your sales pitch. This will assist you to build up a rapport with your
potential customer and generally create a positive atmosphere. Generally, people like to do business with
people they have a good relationship with. So, by starting off on the right foot, they’ll most likely want to
continue to do business with you in the future.
Meaning: Being polite and considerate towards a person by asking what sort of weather it is in their area,
region or country. By asking a question like this shows the other person that you are interested in hearing
about the weather they are experiencing, it is a kind, general and friendly question and a good ‘opener’ to lead
into a conversation.
Pronunciation: wɒts ðə ˈwɛðə laɪk ɪn
Example sentence: “it's a fine sunny day here” or “it’s freezing cold and foggy”.
CCQ
1. Use “What’s the weather like in ….” in a sentence.
2. How will you the phrase “what’s the weather like in ….” in attempting to negotiating a sale of one of your
company’s product’s in oder to clinch a deal?
Phrase 2: “We would like to propose that …”
Stage of negotiation: Starting your proposal
Once both yourself and your potential customer are feeling more comfortable with one another, you can go
ahead and start making your sales pitch / proposal. In most cases you’ll have prepared these points before the
phone call or discussion, so you’ll usually know what points you want to negotiate.
Meaning: Put forward a plan or suggestion for consideration by others
Pronunciation: wiː wʊd laɪk tuː prəˈpəʊz
In response, the other person would most likely agree or disagree with you and then state their position.
