esb certification exam review questions with corre
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ESB Certification Exam Review questions
with correct answers
James owns a restaurant with beginning cash balance of $5,000, $30,000 in sales,
$2,000 in utilities, $6,000 in loans and $4,000 in marketing. What is James ending
cash balance? - Answer $24,800
Shelly owns a car dealership. She just received a shipment of teslas and paid
$70,000 for each one and wants to make 25%. What should her selling price be? -
Answer $87,500
TRUE OR FALSE: Mortgage Payments are Long Term Liabilities - Answer True
Equipment is considered ... - Answer a long term asset
ROI is calculated by ... - Answer Net Profit / Cost of Investment X 100
Run Rate is calculated by ... - Answer Current Revenue for one month X 12
Michelle owns a bakery shop. Her revenue at the end of last month was $6,000.
What is Michelle's run rate? - Answer $72,000
Which of the following is a variable expense? - Answer commission payments
Anthony owns a bike shop. His monthly cost is $2,750.00. Each bike costs
$275.00. How many bikes does he have to sell to break even? - Answer 10
, How does an entrepreneur determine his / her selling price? - Answer selling price
= cost X desired profit margin + cost
________ is the owner's remaining value after all liabilities have been deducted. -
Answer Equity
Peter owns a barber shop. His total monthly cost is $3,500.00. He charges $15.00
per hair cut. How many hair cuts must his shop perform to break-even? - Answer
234
TRUE OR FALSE: Fixed Costs change depending on the volume of production. -
Answer False
Which 2 types of information may be found on a profit and loss statement? -
Answer Revenue / Expenses
TRUE OR FALSE: Customer Retention Rate is the percentage of existing
customers who remain customers after a given period. Your customer retention
rate can help you better understand what keeps customers with your company. -
Answer True
TRUE OR FALSE: Customer Retention Rate can also signal opportunities to
improve customer service - Answer True
TRUE OR FALSE: Customer Acquisition refers to bringing in new customers - or
convincing people to buy your products - Answer True
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