PHRca Final Exam Questions And Answers 2023

Which of these is the most basic certification exam administered by the HR Certification Institute? A The SPHR. B The PHR. C The GPHR. D The PHR-CA. - B The PHR. Which of these is an example of a mission statement? A Employees are prohibited from smoking in the lobby, the cafeteria, and all patient areas. B Our purpose is to provide compassionate, skilled care to elderly patients in a home-like environment. C Our goal is to transform nursing home care by providing a happy, healthy environment and involving residents in the decision-making process. D All employees are eligible for benefits under FMLA. - B Our purpose is to provide compassionate, skilled care to elderly patients in a home-like environment. x) You've just landed a job as a human resources professional for a company that has 250 full-time employees. Which of the following is a procedure that your new employer must follow in order to comply with the Affordable Care Act? A Wait one year before enrolling new employees. B Offer healthcare coverage to full-time employees but not their spouses or dependents. C Automatically enroll new full-time employees in a healthcare plan. D Automatically enroll new full-time and part-time employees in a healthcare plan. - C Automatically enroll new full-time employees in a healthcare plan. x) What does a vision statement do? A It defines your rules about attendance, tardiness, and acceptable behavior. B It helps you determine if your employee retention rate is good. C It spells out your company's goals for the future. D It describes your company's reason for existence. - C It spells out your company's goals for the future. Which of these is an accurate statement about your policies? A They aren't important from a legal standpoint. B They should never be unclear or vaguely worded. C They don't need to apply equally to everyone. D They have no bearing on your company's finances. - B They should never be unclear or vaguely worded. Which of these is an accurate statement about turnover? A At a good company, turnover is always very low for every position. B Good metrics can help you reduce your turnover rate. C High turnover rates don't affect a company's profits. D Turnover isn't a problem these days because people usually stay in the same job for many years. - B Good metrics can help you reduce your turnover rate. Which of these is an example of Behavior Approach Interviewing? A Can you give me an example of a time when you had to complete a project quickly, and tell me how you handled it? B Do you like working with people in many different departments every day? C Which of these tasks do you like best—filing, answering phones, or handling accounts? D Do you object to working lots of overtime or coming in on weekends? - A Can you give me an example of a time when you had to complete a project quickly, and tell me how you handled it? What does a realistic job preview entail? A Telling a candidate why he or she isn't a good match for the job. B Discussing both the advantages and the disadvantages of the job you're offering. C Discussing why the previous person who held the job was fired or laid off. D Asking an employee whether he or she plans to have a family. - B Discussing both the advantages and the disadvantages of the job you're offering Which of these interviewers is asking an acceptable question? A An interviewer who asks a candidate if she is planning to have children. B An interviewer who asks a candidate if he is Hispanic. C An interviewer who asks if a candidate can work a Sunday shift that needs to be filled. D An interviewer who asks what country a candidate was born in. - C An interviewer who asks if a candidate can work a Sunday shift that needs to be filled. Which of these is an advantage of external recruiting? A It's more motivating to your existing staff than internal recruiting. B It's less expensive than internal recruiting. C It brings in people with fresh ideas. D It reduces your training costs. - C It brings in people with fresh ideas. Which of these is an accurate statement about your orientation program? A It should be very short—typically two hours or less—so you don't waste the company's time. B Its only purpose is to make sure your new employees understand your policies. C It's a good time to pair a new person up with an experienced employee who can act as a "buddy." D It has no long-term effect on your new hire's productivity or commitment to your company. - C It's a good time to pair a new person up with an experienced employee who can act as a "buddy." x) Which performance appraisal method makes it difficult or impossible for underperforming employees to correct their faults? A MBO. B BOS. C BARS. D Rank and Yank. - B BOS. In which of these rating errors does a manager rate an entire group either high or low? A Distributional error. B Projection error. C Contrast error. D Horns error. - A Distributional error. Which of these is an accurate statement about performance appraisals? A They aren't important from a legal standpoint because they can't be used as evidence in court. B They're useful for punishing employees but not for motivating them. C They can be helpful in planning your recruiting strategies, your compensation, and your training programs. D They're just a nuisance and they don't really serve any important purpose. - C They can be helpful in planning your recruiting strategies, your compensation, and your training programs. x)Which of these is the first step in an effective appraisal process? A Observe the employee. B Establish clear job duties and performance standards. C Document your observations. D Fire underperforming employees. - B Establish clear job duties and performance standards. Which of these is an accurate statement about Management by Objectives (MBO)? A There are no set goals for employees to aim for. B Only managers are involved in setting goals. C Employees who don't achieve goals are immediately "yanked." D Supervisors offer continuous performance feedback. - D Supervisors offer continuous performance feedback.