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Samenvatting - Operational Excellence
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samenvattingen operational excellence
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Table of Contents1 Wat is ERP? ............................................................................................................... 3
1.1 De verschillende afdelingen ......................................................................................... 4
1.1.1 Waar het allemaal begint… ........................................................................................................ 4
2 Sales en operations planning ................................................................................... 13
2.1 Fase 1 van het S&OP proces: forecasting .................................................................... 13
2.1.1 Forecasting accuraat? .............................................................................................................. 14
2.1.2 Forecasting in ERP / SAP .......................................................................................................... 14
2.1.3 Forecasting = roll up process ................................................................................................... 14
2.1.4 Generiek S&OP proces ............................................................................................................. 15
2.2 Fase 2 van S&OP: demand planning ............................................................................ 15
2.3 Fase 3 van S&OP: aanbodplanning (supply planning) .................................................. 16
2.3.1 Vraag 1: hebben we voldoende grondstoffen?........................................................................ 16
2.3.2 Vraag 2: Hebben we voldoende machines? ............................................................................. 17
2.3.3 Vraag 3: hebben we voldoende mensen? ................................................................................ 18
3 Productie planning proces ....................................................................................... 19
3.1 Overzicht : productie planning.................................................................................... 19
3.2 Overzicht: selectie en transactie ................................................................................. 20
3.3 Overzicht: productieplanning ..................................................................................... 20
3.4 Forecast consumptie .................................................................................................. 21
3.5 Netting ...................................................................................................................... 22
3.6 Master productie schedule ......................................................................................... 23
3.7 Herbevoorrading (replenishing) .................................................................................. 24
3.8 Onafhankelijke versus afhankelijke vraag ................................................................... 24
3.9 Productie planning ..................................................................................................... 24
3.10 Van SKU niveau naar grondstoffen: MRP .................................................................... 25
3.11 MRP: BOM explosie ................................................................................................... 25
3.12 Maak PO of PO .......................................................................................................... 26
4 Verkoopproces ........................................................................................................ 27
4.1 Sales order process .................................................................................................... 27
4.2 Generisch verkoopproces ........................................................................................... 27
4.3 Opportunity to order ................................................................................................. 28
4.4 Pre-sales activiteiten = selectie proces ........................................................................ 29
4.4.1 A request (inquiry) ................................................................................................................... 29
4.4.2 Quotation ................................................................................................................................. 30
4.4.3 Credit check ............................................................................................................................. 30
4.5 Transactie proces ....................................................................................................... 30
4.5.1 Order to cash ........................................................................................................................... 30
, 4.6 Master data ............................................................................................................... 40
4.6.1 Sales master data ..................................................................................................................... 40
4.7 In SAP ........................................................................................................................ 44
5 Aankoopproces ....................................................................................................... 52
5.1 Selectieproces............................................................................................................ 52
5.1.1 Behoefte................................................................................................................................... 53
5.1.2 Leverancierskeuze .................................................................................................................... 54
5.2 Transactieproces ........................................................................................................ 55
5.2.1 Bestelling .................................................................................................................................. 55
5.2.2 Ontvangst goederen ................................................................................................................ 55
5.2.3 Factuurverificatie-goederenontvangst .................................................................................... 57
5.2.4 Betaling .................................................................................................................................... 58
5.3 Speciale situaties ....................................................................................................... 58
5.4 Master data ............................................................................................................... 59
5.4.1 MM master data ...................................................................................................................... 59
5.4.2 Vendor master data ................................................................................................................. 59
5.4.3 Vendor master views ............................................................................................................... 60
5.4.4 Material master data ............................................................................................................... 60
5.4.5 Material master views.............................................................................................................. 61
5.4.6 Purchasing information record ................................................................................................ 61
5.4.7 Master data in use ................................................................................................................... 61
5.4.8 MM Organizational Structure (Materials Mgmt.) .................................................................... 62
5.4.9 MM organizational structure (purchasing) .............................................................................. 62
6 Productieproces ...................................................................................................... 63
6.1 Productieproces ......................................................................................................... 63
6.1.1 Vrijgeven .................................................................................................................................. 63
6.1.2 Voorbereiden ........................................................................................................................... 64
6.1.3 Stagen en omstellen................................................................................................................. 65
6.1.4 Produceren ............................................................................................................................... 65
6.1.5 Afronden .................................................................................................................................. 66
6.2 Master data ............................................................................................................... 67
6.2.1 Pp mastre data ......................................................................................................................... 67
2
, Operational excellence
1 Wat is ERP?
ERP = enterprise resource planning
Operationele processen = hoofdafdelingen
3
, 1.1 De verschillende afdelingen
1.1.1 Waar het allemaal begint…
• Verkoop departement:
o “wat wil je, klant?”
▪ Zwarte fiets
▪ Zwarte helm
▪ Drinkfles
▪ …
Eerste stap: de verkoper praat met de potentiële klant. “wat wil je kopen?”
= front office process is in direct contact staan met de klant
Aankoop en productie zijn bak office processes want je staat niet in direct contact met de
klant
4
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