And Answers
(T/F) An outcome indicator measures results of care provided to the patient
- True
When physicians or other licensed independent practitioners want to be able
to admit patients to a healthcare organization they must apply for privileges.
This process is called - Credentialing
The term performance improvement (PI) is a "process for involving personnel
in planning and executing a continuous flow of improvements to provide
__________ that meets or exceeds expectations" - Quality Healthcare
(T/F) 1 External customers are those people outside the organization for
whom it provides services. For example, the external customers of a hospital
would include patients, physicians, and third-party payers - True
(T/F) The mission of AHRQ is to improve quality, safety, efficiency, and
effectiveness of healthcare for all Americans - True
Shared leadership means - Employees are participants in the performance
improvement program
Staff members adapt to change more readily when - They have been a part
of the decision
In addition to organizational commitment of resources to address safety
concerns, what is a key feature of a safety culture as identified by the AHRQ?
- All answers are correct
Which of the following is not a component of patient care review? -
Unbilled discharges review
As part of the Affordable Care Act, health care organizations are increasingly
expected to meet federal care standards in order to receive reimbursement