Exam (elaborations)
WGU C720 Unit 3 Module 3: Quality Management| Questions with 100 % correct answers | verified
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fitness for use - ___________ is how well product or service does what it is supposed to Service Quality - The following five dimensions are often used by customers to judge service quality: 1. Reliability—ability to perform the promised service dependably and accurately. 2. Responsiveness—w...
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