Unit 13 – manufacturing and services
Manufacturing (making things) industries service/ service industries
(manufacturing sector) (service sector)
Aerospace Planes and space Call centres Dealing with orders,
vehicles. Plane and complaints,.. from
rocket industry customers by phone
Cars Cars. Car industry Catering Restaurants, bars,…
(/automobiles) Serving food and
drinks, rather than
making them
Computer Computers, printers,… Computer software Instructions for
hardware computers
Construction Buildings Financial services Banking, insurance,..
Defence/defense (making) weapons healthcare Medical care,
keeping people well
Electronics Mobile phones Leisure Cinemas, sport,…
Food processing Canned, frozen,… foods Media Books, newspapers,
film, television
Household good Washing machines, Property/real estate Buying, selling and
refrigerators,… managing buildings
Pharmaceuticals Medicines (making Retail Shops
drugs)
Steel A strong metal used in Telecommunications Phone, internet,
the manufacturing of services
machinery and cars
(metal industry)
Textiles Cloth and clothes Tourism Travel and holidays
Industry/ adj.: Industrial The production of material goods. An industry is a particular
type of business activity
Industrialize
Emerging industries Describing a new industry (ex. Building an aircraft),
opkomende industries
Growth industries expanding
Light industries Making televisions rather than steel (ex textiles,
telecommunications equipment)
Heavy industries (ex. Steel production)
Diversifies Many different industries (ex. The service sector, industry,
agriculture) Uiteenlopend, divers
Unit 14 – The development process
Market research Finding out what people really want
1. Surveys
In-person surveys Show a sample of a new product, expensive
1
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