Laboratory Management Exam 1 – Q’s & A’s
What is Quality Correct Ans - The degree to which a product or service meets requirements.
Quality cannot be tested or inspected into a product, rather, quality must be built into a product.
What is Accreditation Correct Ans - The process whereby a professional association or nongovernmental agency grants recognition to a school or health care institution for demonstrated ability to meet predetermined criteria for established standards.
List common accreditation agencies for the laboratory. Correct Ans - The Joint Commission and
CLIA (Clinical Laboratory Improvement Admendments)
What is laboratory workflow? Correct Ans - The path of the sample from test requisition through result interpretation and reporting.
What factors are included in the preanalytic stage? Correct Ans - Test ordering.
Sample Collection.
Sample Transport.
Sample Receipt and Processing.
What factors are included in the analytic stage? Correct Ans - Testing.
Results Review and Follow up.
Interpretation.
What factors are included in the Postanalytic stage? Correct Ans - Result reporting and archiving
Sample management.
What is Quality Control? Correct Ans - What is Quality Assurance? Correct Ans - It ensures that the entire testing process from pre-analytical through the post-analytical processes are reliable.
What is the Quality Management System? Correct Ans - Overall plan to ensure the quality of the organization's product.
What does the Quality
Management System include? Correct Ans - Personnel.
Education.
Training.
Certification and Accreditation.
Marketing.
Budgeting.
Ethics.
Management Strategies.
Name 7 of the Laboratory Regulatory Agencies: Correct Ans - Centers for Medicare and Medicaid Services (CMS).
Occupational Safety and Health Administration (OSHA).
Food and Drug Administration (FDA).
The Joint Commission (TJC).
College of American Pathologist (CAP).
Commission on Laboratory Assessment (COLA) -for physician labs.
American Association of Blood Banks (AABB).
What verifies that an organization is performing well and productions a quality product? Correct Ans - Inspections and accreditation.
What is the goal of Quality Assurance (QA)? Correct Ans - To have a workflow that prevents mistakes.
What are the 12 components of a Quality Management System (QMS)? Correct Ans - Organization.
Customer Focus.
Facilities and Safety.
Personnel.
Purchasing/Inventory.
Equipment.
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