WGU C715 Organization Behavior Exam Questions with 100% Correct Answers

Ability Correct Answer An individual's capacity to perform the various tasks in a job., Accommodating Correct Answer The willingness of one party in a conflict to place the opponent's interests above his or her own. action research Correct Answer A change process based on systematic collection of data and then selection of a change action based on what the analyzed data indicate. Affect Correct Answer A broad range of feelings that people experience. affect intensity Correct Answer Individual differences in the strength with which individuals experience their emotions. affective component Correct Answer The emotional or feeling segment of an attitude. affective events theory (AET) Correct Answer A model that suggests that workplace events cause emotional reactions on the part of employees, which then influence workplace attitudes and behaviors. Agreeableness Correct Answer A personality dimension that describes ¬someone who is good natured, cooperative, and trusting. Allostasis Correct Answer Working to change behavior and attitudes to find stability. anchoring bias Correct Answer A tendency to fixate on initial information, from which one then fails to adequately adjust for subsequent information. Anthropology Correct Answer The study of societies to learn about human ¬beings and their activities. appreciative inquiry (AI) Correct Answer An approach that seeks to identify the unique qualities and special strengths of an organization, which can then be built on to improve performance. Arbitrator Correct Answer A third party to a negotiation who has the authority to dictate an agreement. assessment centers Correct Answer A set of performance-simulation tests ¬designed to evaluate a candidate's managerial potential.