NUFT 204 Exam 1 - Chapter 24: Communication Questions With Complete Solutions

What is key to a patient-nurse relationship? correct answer: therapeutic communication What does therapeutic communication in a patient-nurse relationship allow for? correct answer: 1. improved safety 2. patient-centered care What is one of the biggest barriers to communication in a society? correct answer: many spoken languages What can a nurse use to provide opportunities to bridge cultural gaps? correct answer: effective communication skills What is the definition of communication? correct answer: ongoing dynamic process of sending, receiving, and comprehending messages between 2 or more people What are the 8 elements of the communication process? correct answer: 1. referent 2. sender (encoder) 3. message 4. channel 5. environment 6. interpersonal variables 7. receiver (decoder) 8. feedback What is the definition of referent? Give examples of referents. correct answer: the motivation for communication examples: sights, sounds, perceptions, ideas What is the definition of sender (encoder)? correct answer: the person who initiates, encodes, and transmits the message What is the definition of message? correct answer: the content