DECA HOSPITALITY AND TOURISM CLUSTER EXAM

Which of the following is one of the main goals of law in the United States? - Answer- To Provide Justice Which of the following statements is true regarding joint ventures? - Answer- Joint venture arrangements are usually short-term relationships Which type of hotel security standard involves employing armed security guards in high-crime areas? - Answer- Personnel Related When discussing the number of intermediaries in a channel of distribution, we are talking about channel? - Answer- Lenght Why should businesses coordinate distribution with pricing to successfully sell products to customers? - Answer- Most customers are only willing to pay a certain price Which of the following is a way that you can use nonverbal communication to express your approval of an idea? - Answer- Smiling broadly What is one of the qualities of a good telephone voice? - Answer- Varying tone What type of letter should a business include when sending copies of a contract to a vendor? - Answer- Transmittal Before writing informational messages, it is important for business employees to - Answer- Identify the audience What should businesses include in a persuasive message? - Answer- Logical evidence Which of the following is a guideline for employees to use in communicating with coworkers? - Answer- Think about what they want to say before they say it Employees need to have a thorough knowledge of business policies in order to? - Answer- Explain policies to customers If a salesperson is positive that the customer tendered a ten-dollar bill, then the customer's statement "I gave you a twenty-dollar bill" indicates a __________ customer? - Answer- Dishonest A motorcoach driving passengers from one destination to another is an example of __________ in the hospitality and tourism industry. - Answer- Place