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Meeting individual needs and support unit 5 health and social care course work the whole of learning aim a
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Unit 5: Meeting Individual Care and Support NeedsBilly - 18 years old Tremayne - 54 years old
Billy is homeless and was admitted to the Tremayne M has autism. He was admitted
community hospital by a passing to the community hospital after being
paramedic, when he had an asthma attack transferred from a larger
in the street. The city hospital did not have hospital in the city. Tremayne had fallen and
beds and so a place was found in the broken his left leg in three places.
community hospital. Billy left home following Tremayne lives independently and has a
an argument with his mother’s partner, team of carers who support him but do not
which resulted in a violent fight between live with him. He was
Billy and the man. He has been living on the transferred to the community hospital
streets since this incident. The weather is because he has continually tried to remove
cold and damp which contributed to the his cast and the staff
asthma attack.Billy has a visual impairment felt that he was not ready to go home.
and finds street living difficult. He cannot Tremayne has a wheat allergy, but does not
clearly read road signs or find his way understand why he keeps feeling ill. He
around the city easily. Billy has complained tends to live on pizza
about stomach pains since being admitted and sandwiches bought from the local shop.
to hospital, which could be due to him living Tremayne is quite disruptive and is subject
mainly on food from rubbish bins, thrown to outbursts of temper, which cause other
out by local restaurants. Billy cannot go users of the service
back home from hospital, because his to become distressed.
mother has changed the locks and has
refused to visit him.
A.P1 Explain the importance of promoting equality and diversity for individuals with
different needs.
Equality acknowledges diversity and aims to provide equal opportunities and access to
health care and social services regardless of race, colour, gender, age, or any other
characteristic that might make someone different. Those in the health and social care fields
may frequently deal with individuals who are considered to be in need. All adults designated
as vulnerable are covered by the protected characteristics mentioned in the Equality Act
(2010) (cpdonline.co.uk). Promoting equality is crucial in health and social care as it
ensures that everyone is treated equally, that everyone receives the respect and dignity they
deserve, and that everyone's individuality is valued.
Diversity entails respecting individual differences and acting fairly and respectfully toward
other people's values, faith, cultures, and ways of life. For instance, diversity can be
encouraged in an elderly care home where an elderly resident may be a Muslim who can
only eat halal meat; in this case, the chefs must ensure that there is a special menu for
them. Diversity is crucial because it guarantees that the services offered to individuals are
equal and accessible to all parties, including service users and carers.
Billy's eyesight impairment, which is a disability, could subject him to prejudice. In order to
avoid discrimination, Billy must be given the same rights and opportunities as other service
users. Billy must be taught braille and the Equality Act (2010) must be followed in order to
prevent unfair treatment by staff members due to his eyesight impairment. Billy may not be
taken seriously and may even be treated like a child because he is only 18 years old. Billy
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,Unit 5: Meeting Individual Care and Support Needs
might encounter prejudice as a result of his age. This will have an adverse effect on his
health and wellbeing. Autism affects Tremayne. His disability, which is one of the protected
traits, can be the cause of the discrimination. Staff members must make Tremayne feel at
ease in the health and social care environment and apply the Equality Act (2010) to his
situation in order to guarantee that he receives the best treatment possible that is equal and
fair for all service users. Building relationships could be difficult for Tremayne, who has
autism. As a result, when he is in the hospital, he could feel happy and supported in order to
protect him from discrimination because of his disability.
Discrimination is when someone is treated unfairly due to who they are or because they
have different characteristics. There are four types of discrimination.Direct discrimination
occurs when someone with a protected characteristic is treated less favourably than others.
For instance, a candidate may have the skills and experience required for a position, but
their application may be rejected because they are "too young" or "too old." Indirect
discrimination occurs when a rule or policy at work disadvantages one person in comparison
to others, such as when an organisation requires all employees to work on Sundays.
Christians are particularly affected by this because it is well-known that Sunday is a day of
worship for Christians (www.eoc.org.uk). Unfair discrimination is when an employer
favours, prejudices, or biases someone on a forbidden basis such as a person's race,
gender, ethnicity, pregnancy, or marital status. By treating someone differently in a
favourable way, positive discrimination benefits that individual. An example would be a
company hiring a member of a group that is underrepresented without first determining
whether they have the necessary skills for the position. Better qualified applicants are
skipped over (dundee.ac.uk).
In order to provide care ethically and to respect people's dignity, anti-discriminatory practices
are essential. The Equality Act (2010) guards against discrimination against persons
receiving care and the carers due to any traits that are protected by the law. Individuals'
opportunities, well-being, and feeling of choice are all impacted by discrimination. Individuals
who are subjected to discrimination on a regular basis may internalise the stigma or
prejudice that is held against them, which can lead to poor health, low self-esteem, fear, and
stress as well as humiliation.
People are legally protected from discrimination in the workplace and in larger society by the
Equality Act (2010). It strengthened protection in particular circumstances and made the
legislation more easily understandable by consolidating earlier anti-discrimination statutes
into a single Act. It outlines the various ways that treating someone is prohibited (gov.uk).
The Equality Act (2010) protects characteristics such as age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or
belief, sex, and sexual orientation.
initiatives like By giving individualised treatment, you can respect diversity.
Don't treat everyone the same; rather, respect the individuality of those you support. Make
sure your work is done without bias. Don't let your care and support be affected by
judgmental beliefs. To build a place of work free from prejudice, abide by the established
procedures. Work in an inclusive manner that recognises the beneficial contributions that
each person may make to society and their own well-being. If you notice a discriminatory
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, Unit 5: Meeting Individual Care and Support Needs
practice occurring at work, don't be afraid to criticise or confront it. the staff in health and
social care environments can adhere to (activesocialcare).
A.P1 Explain the importance of promoting equality and diversity for individuals with
different needs.
A.M1 Analyse the impact of preventing discrimination for individuals with different
needs.
Direct discrimination occurs when people are treated differently and worse than others for
various reasons. Tremayne and Billy may face direct discrimination because they are
‘different’ than other people. Tremayne may face discrimination because he has autism,
which is a learning disability, that causes him to have communication and understanding
difficulties; he cannot communicate with others and cannot understand what others are
saying. Tremayne's disability may put him at a disadvantage and cause him to be treated
unfairly (acas.org.uk). People may look down on Billy because he is homeless, which can
lower Billy's self-esteem and self-image because he believes people will not help him in
health and social care settings. He may feel unwanted and neglected, and he may dislike
attending health and social care settings because of the discrimination which can affect his
health (ohchr.org). Following the Equality Act (2010) in health and social care settings
protects Tremayne and Billy from any type of discrimination. The Act is a Law that is set by
the UK government and if broken can have consequences. Staff in health and social care
settings can also try to form relationships with individuals in order to make them feel more at
ease and secure about their healthcare.
A.D1 Evaluate the success of promoting anti-discriminatory practice for specific
individuals with different needs
It is critical for health workers to have excellent communication skills as well as an
understanding of the benefits of listening to and responding to service consumers. Simply
sitting and listening to someone, for example, can have a good impact on that person's
well-being. When a service user is conversing with a health care provider, it is critical that
they listen correctly, which includes not looking around or acting indifferent, but instead
making eye contact and ensuring their body language is engaging. By acting indifferent and
looking around, the service user will not feel valued by the professional and deserving of
their attention; it may also lead to low self-esteem in the service user. Giving the person time
to speak and get their point across, not interrupting when the service user is speaking, giving
encouragement, asking questions for clarification, showing empathy, looking interested by
making constant eye contact, not being distracted by anything around them, such as fiddling
with something, and finally summarising to ensure what they have understood is correct.
This is especially crucial when working with Tremayne, who has a history of autism and
mental health illness, and it is critical that he feels understood and listened to despite having
a fractured leg and a wheat allergy. Tremayne's social worker can support his freedom and
right to choose by asking him what he wants to do during the day and what he wants to eat.
Billy is homeless and suffers from asthma, which is exacerbated by the chilly, damp
surroundings on the street. He also has a sight handicap, which makes life more difficult for
him. Billy's social worker or youth worker can help him gain autonomy by assisting him in
making apologies with his family in order to get him off the streets. This can have a positive
impact on his health as his asthma wouldn’t get worse (activesocialcare). This example
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