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NATE Core Exam Practice Questions and answers 2023/24 $16.99   Add to cart

Exam (elaborations)

NATE Core Exam Practice Questions and answers 2023/24

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Ch. 1-1 The ability to utilize all types of communication skills is to the HVACR technician. a) not as important as "hands-on" technical skills b) somewhat important c) unimportant d) very important - correct answer d) very important Ch. 1-2 It is important to be in filling out service or...

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  • September 4, 2023
  • 9
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers
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NATE Core Exam Practice Questions
and answers

Ch. 1-1 The ability to utilize all types of communication skills is to the
HVACR technician.
a) not as important as "hands-on" technical skills
b) somewhat important
c) unimportant
d) very important - correct answer d) very important

Ch. 1-2 It is important to be in filling out service orders so that office
staff, other technicians, and customers will know what work you completed
on the job.
a) clear
b) complete
c) concise
d) all of the above - correct answer d) all of the above

Ch. 1-3 When explaining to a customer that you have topped off the system
charge, which of the following terms is most appropriate?
a) freon
b) gas
c) juice
d) refrigerant - correct answer d) refrigerant

Ch. 1-4 Listening carefully to what a customer is telling you .
a) can help you diagnose the problem
b) is a waste of time
c) is not necessary
d) often will only confuse you - correct answer a) can help you diagnose the
problem

Ch. 1-5 When you arrive at a service call and meet the customer, you should
.
a) ask questions first, then listen to what the customer has to say
b) listen to the customer first, then ask questions
c) avoid discussion with the customer
d) remind the customer that you are the professional and get on with your
work - correct answer b) listen to the customer first, then ask questions

Ch. 1-6 What is the volume of a room that measures 10 ft by 20 ft with an 8 ft
ceiling?
a) 800 ft^3
b) 1,600 ft^3

, c) 2,400 ft^3
d) 3,200 ft^3 - correct answer b) 1,600 ft^3

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