100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Summary BUS1007S Test 2 notes: Emotions & Stress $5.51
Add to cart

Summary

Summary BUS1007S Test 2 notes: Emotions & Stress

 200 views  1 purchase
  • Course
  • Institution

Comprehensive study notes for notes for BUS1007S Intro to Org Psychology test 1.

Preview 4 out of 15  pages

  • June 23, 2017
  • 15
  • 2014/2015
  • Summary
avatar-seller
Emotions
Emotion Definition
 Overt reactions that express feelings about events
 Always have an object/cause

Emotional Contagion
 Tendency to mimic the emotional expressions of others
 Therefore converging with them emotionally

Universal Emotions
 Expression of emotions is universal
 Seen with facial expressions

Display rules
 Cultural norms
 Govern the appropriateness of expressing emotions

Source of emotions
Self-conscious emotions
 Feelings that stem from within
o Shame
o Guilt
o Embarrassment
o Pride
 Helps people stay aware of and regulate their relationships
 Brain involved closely
o Damage to orbitofrontal portion experience these less
Social Emotions
 Feelings based on information external to themselves
o Pity
o Envy
o Jealousy
o Scorn

,Major Emotions and Subcategories




Circumplex model of affect
 Way to differentiate between emotions
o By combining 2 dimensions
 The degree to which emotions are pleasant or unpleasant
 The degree to which they make one feel alert and engaged
(activated)
 Displayed in a diagram
 Results in 4 major categories
o Emotions fall in or between them

,Mood
 Exists as a background to our daily experiences
 Unfocused and relatively mild feeling
o You are either in a good or bad mood
o Not specific such as emotions like sad or excited
 Mood fluctuation caused by a combination of
o Temporary shifts in feeling states
 Short term differences in the way we feel
 Partly responsible for moods
o More stable personality traits
 Consistent
 A person’s predisposition to positive or negative mood\

, Emotions & Mood in an Organisation
Happy people outperform the less happy
 Get better jobs
o Higher autonomy (independence)
o Greater meaning
o Greater variety
 Perform these jobs more successfully
o In all types of jobs
 Happier bosses have happier employees
o Happy employees remain at heir job
 Happier organisation more profitable
o Employer then makes more money too

Happy workers more successful
Decision quality
 Make more accurate decision
 Decisions are important to the group’s effectiveness
 Therefore better management material

Evaluation
 Affected by mood
 Good mood
 Positive evaluation
o Kind and encouraging feedback
o Promotes improvement
 Bad mood
 Negative feedback
o Unable to help employees improve their work

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller byrondevin. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $5.51. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

53022 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$5.51  1x  sold
  • (0)
Add to cart
Added