2023 Wellcare ACT Mastery Exam - TeleAgentSub-Course

2023 Wellcare ACT Mastery Exam - TeleAgentSub-Course What are some examples of steps that can be taken when safeguarding and securing PHI and PII? (Select all that apply.) - ANSWER a. Shred documents that contain PHI or PII using appropriate means. b. Never leave laptops, PHI, or PII in an unattended vehicle. c. Do not include PHI or PII in the subject line or body of an email. d. Secure emails that contain PHI or PII. Centene requires all contracted agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. - ANSWER True The information contained within ACT will equip agents to certify, market, and sell which health plans? - ANSWER All of the above Communication of PHI can be: - ANSWER Written Electronic Verbal By selecting the correct provider during the enrollment process, you can: - ANSWER All of the above Which of the following statements about completing telephonic enrollments is FALSE? - ANSWER Must include most of the required elements necessary to complete the enrollment.