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Unit 4 - P1 M1 D1
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BTEC Business Level 3 Unit 4 P1 M1 D1 Long essay which matches the criteria to achieve the highest possible grade. Overall grade achieved - D*
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Unit 4 - P1, M1& D1
Mahbub Rahman
,Mahbub Rahman – P1, M1 & D1
Table of Contents
Introduction .............................................................................................................................................2
Advantages of verbal ...........................................................................................................................3
Disadvantages of verbal.......................................................................................................................4
Advantages of written .........................................................................................................................4
Disadvantages of written .....................................................................................................................4
Advantages of on-screen .....................................................................................................................5
Disadvantages of on-screen.................................................................................................................5
Advantages of multimedia ...................................................................................................................5
Disadvantages of multimedia ..............................................................................................................5
Advantages of web-based ...................................................................................................................6
Disadvantages of web-based ...............................................................................................................6
How different types of information work with each other .....................................................................6
Appropriateness of information used to make strategic decisions ........................................................6
, Mahbub Rahman – P1, M1 & D1
Unit 4 Mahbub Rahman P1, M1 and D1
Introduction
For this task, I am going to carry out an audit on the types of information used within Tesco,
the ways in which it is used, and the appropriateness of information used in decision
making.
Type of Example Description Purpose Source
information
Verbal Meetings/face-to-face. It is the act of conveying At Tesco, the purpose of Verbal information could
Telephone. information between verbal information is to be both an internal and
individuals using inform people about external source. You
speech. important information could be talking to
Face-to-face verbal which can be crucial to someone working in HR
communication is when the business, to at Tesco (within the
people talk to each other communicate sales business) about ways to
when they are with each promotions and to inform improve
other physically or over others of future efficiency/productivity, or
the internet via Skype or developments. It can be you could be seeking
Facetime (and possibly used to persuade information from the
other formats). It is customers to buy police (outside of the
considered the most products personally or to business) about a
effective way to answer any queries they robbery that occurred in
communicate, as it may have. It is also used one of the Tesco stores,
allows people to also to express ideas and which is found by talking
read body language and thoughts, and to teach to them.
see facial expressions to others. People also use
gain a better verbal information to be
understanding of the kept up to date on things
information. (about the market, the
Telephone economy etc.) They act
communication is done as the receivers of
over the phone, and communication, whilst
does not allow people to the sender is telling
read body language or them about this
facial expressions like information.
face-to-face
communication does.
Written Bank statements. It is the use of physical The purpose of written One external source of
Articles. symbols to represent information at Tesco is written information is the
words, rather than using to hold records which bank, where bank
speech. This can also be contain important statements come from.
extended to things like information, so they can Another external source
diagrams, graphs, be referred to later on is the Office of National
charts, and other types when needed. It can Statistics.
of visual representation. also be used on posters An internal source is the
Bank statements contain and product labels to finance department at
information about provide information Tesco, where profit and
transactions and the about the products, and loss accounts can be
current balance, in a to persuade customers found.
physical form. to buy products, by
Articles contain saying how good these
information about news products are.
or a certain
subject/topic.
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