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ITM410 - TB Chapter 1
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Operations Management: Processes and Supply Chains, 10e (Krajewski et al.)Chapter 1 Using Operations to Compete
32) Regardless of how departments like Accounting, Engineering, Finance, and Marketing
function in an organization, they are all linked together through:
A) management.
B) processes.
C) customers.
D) stakeholders.
Answer: B
33) The foundations of modern manufacturing and technological breakthroughs were inspired
by the creation of the mechanical computer by:
A) Charles Babbage
B) James Watt
C) Eli Whitney
D) Frederick Taylor
Answer: A
34) Operations management is part of a production system that can be described in the
following manner:
Organization: inputs→processes→outputs.
Which one of the following correctly describes a production system?
A) airline: pilots→planes→transportation
B) bank: tellers→computer equipment→deposits
C) furniture manufacturer: wood→sanding→chair
D) telephone company: satellites→cables→communication
Answer: C
Table 1.1
You are the Production Manager for the toy manufacturing process at the ABC Company.
35) Use the information provided in Table 1.1. An example of an internal customer is:
A) The lumber company
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Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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