Dental Assisting a Comprehensive Approach 5th Edition by Phinney - Test Bank

Name: ________________________ Class: ___________________ Date: __________ ID: A 3 True/False Indicate whether the statement is true or false. ____ 1. ____ 2. ____ 3. ____ 4. ____ 5. ____ 6. ____ 7. ____ 8. ____ 9. ____ 10. ____ 11. ____ 12. ____ 13. ____ 14. ____ 15. ____ 16. ____ 17. A binding agreement between two or more persons is known as a deed. A contract can be terminated when one of the parties does not meet contractual obligations. The law that provides people immunity for acts performed while providing emergency care is the Good Samaritan Law. If any part of the dental office chooses to transmit any transactions electronically, they must comply with OSHA standards. Is it the responsibility of the provider to ensure that he or she is up to date and has the correct information on insurance policies. Any information that identifies an individual or gives a reasonable basis in identifying the individual must be protected. Employees must be trained to understand the privacy policies under HIPAA. The dental office must create and display a Patient Rights Notice that states all of the rights patients have in regards to their PHI. Dental offices must self-monitor and self-evaluate the HIPAA practices. The Civil Monetary Penalties are a noncriminal violation that includes disclosures made in error with no intent to violate. The dental assistant must develop the HIPAA office privacy policy for disciplining employees who violate and continue to violate privacy rules and regulations. An employee who files a HIPAA complaint is covered under the whistleblower provision where no retaliation is to occur. The enforcement of HIPAA is with the Office of Civil Rights of the American Dental Association. In safekeeping, all of the PHI must be kept in a locked safe. A privacy officer in the dental office can only be the dentist. The location of the fax machine is critical so that any PHI that is copied or faxed may not be viewed by any individuals who pass by the machine. The Current Dental Terminology (CDT) 2011 has twelve categories in the code standard. 1 Name: ________________________ ID: A Multiple Choice Identify the choice that best completes the statement or answers the question. ____ 1. ____ 2. ____ 3. ____ 4. ____ 5. ____ 6. ____ 7. ____ 8. ____ 9. ____ 10. ____ 11. ____ 12. The laws that govern dentistry are ___________. a. dental jurisprudence b. dental ethics Moral judgment is ___________. a. jurisprudence b. ethics c. both a and b d. neither a nor b c. both a and b d. neither a nor b What describes the legal restrictions and controls for the practice of dentistry? a. Expanded functions c. Dental Practice Act b. ADA d. None of the above The delegated functions that require increased responsibility and skill are ____________. a. expanded functions c. Dental Practice Act b. ADA d. none of the above The administrative board that supervises the Dental Practice Act is the ____________. a. State Board of Dental Examiners c. either a or b b. Dental Quality Assurance Board d. neither a nor b The job of examining applicants for dental licenses is done by the _____________. a. State Board of Dental Examiners c. either a or b b. Dental Quality Assurance Board d. neither a nor b Individuals who have passed the requirements for one state and are allowed to perform their dental skills in other states without taking written or clinical examinations are examples of _____________. a. reciprocity c. b. doctrine of respondeat superior d. When an act of wrongdoing takes place under the _____________. a. reciprocity c. contract none of the above guidelines of employment, this action falls under res gestae none of the above expressed contract agent b. doctrine of respondeat superior A written or verbal contract is a(n) _________. a. implied contract b. res gestae d. c. d. A(n) ________ contract is implemented by actions, not words. a. implied c. expressed b. res gestae d. agent The principle of _______ translates to mean "part of the action." a. implied contract c. expressed contract b. res gestae d. doctrine of respondeat superior Reasonable and prudent care that any dental professional would do in the same circumstances is defined as _____________. a. negligence b. noncompliance c. due care d. none of the above 2 Name: ________________________ ID: A ____ 13. ____ 14. ____ 15. ____ 16. ____ 17. ____ 18. ____ 19. ____ 20. ____ 21. ____ 22. ____ 23. ____ 24. Failure to exercise the standard of care that a reasonable person would do in the same circumstances is defined as ____________. a. negligence c. due care b. noncompliance d. none of the above Professional negligence is defined as ___________. a. negligence c. b. noncompliance d. malpractice none of the above A wrongful act that results in injury to one person a. noncompliance c. b. negligence d. False or malicious spoken words is ________. a. slander c. b. libel d. by another is ___________. malpractice tort both a and b tort The most common area of fraud in the dental office is __________. a. insurance fraud c. employee fraud b. patient fraud d. none of the above Charts in the dental office must be ____________. a. handwritten c. written in ink b. written in pencil d. typed Corrections made in a dental chart should be made by ____________. a. correction fluid c. a single line through each error b. eraser d. none of the above When the patient is informed about the procedure in words that can be easily understood, this is _____________. a. informed consent c. either a or b b. implied consent d. neither a nor b As far as the statute of limitations is concerned, most dentists keep their records __________. a. 2 to 3 years c. 10 years b. 5 years d. indefinitely Which organization has identified a code of ethics specific to dental assistants? a. ADA c. ADAA b. DANB d. State Dental Practice Act To comply with the privacy rule, the dental office must follow which of the following privacy standards? a. PHI b. Individual rights c. Disclosures with patient authorization d. All of the above When a privacy officer is identified, the officer抯 role is to include which of the following? a. Information to patients about their privacy rights b. Information on how patients? personal information may be used c. Written patient information d. All of the above 3 Name: ________________________ ID: A ____ 25. ____ 26. ____ 27. ____ 28. ____ 29. ____ 30. ____ 31. ____ 32. ____ 33. Which of the following are ways for the dental assistant to strive to stay within the law? a. Handle patients in a professional manner. b. Preserve confidentiality. c. Maintain legible and accurate records. d. All of the above The HIPAA training for each employee must include what information? a. Coding on electronic claim submissions b. Privacy and security c. Procedures and processes to be used within the office d. All of the above Dental offices may identify in the office HIPAA manual that the office policy for transferring records is ____ years of information. a. 1 c. 3 b. 5 d. 10 ________ is the rule of ability to control access and protect patient information. a. b. A a. b. c. d. Disclosure c. Security Contract d. Code set notice from the dental office for the patient should describe which of the following? Information must be written so it is easily understood. How health information about the patient may be used. Information can be accessed by the patient. All of the above After initial employment, staff training regarding patient rights is to occur ________. a. every 6 months c. twice a year b. annually d. every other year The ____ organization has prepared a HIPAA privacy kit that has policies and procedures for dental offices. a. ADAA c. PHI b. ADA d. CDT The person who brings charges against another person in a legal action is called the _________. a. defendant c. respondent b. plaintiff d. criminal The type of supervision that requires the dentist to be present in the treatment facility is __________. a. direct b. indirect c. controlled d. implied 4 3 Answer Section TRUE/FALSE 1. ANS: F A binding agreement between two or more persons is known as a contract. PTS: 1 DIF: E OBJ: Identify the components of a contract. TOP: Contracts 2. ANS: T A contract can be terminated when one of the parties does not meet contractual obligations. A dental contract can be terminated when: - the patient discharges the dentist or fails to return to the office - the patient fails to follow instructions given by the dentist - the dentist formally withdraws from care - the patient no longer needs treatment PTS: 1 DIF: E OBJ: Identify the components of a contract. TOP: Contracts 3. ANS: T This law is meant to protect individuals rendering care in an emergency who are not seeking payment for the care rendered. PTS: 1 DIF: E OBJ: Identify fraud and the service that can be given under the Good Samaritan Law. TOP: Good Samaritan Law 4. ANS: If any part of the dental office chooses to transmit any transactions electronically, they must comply with HIPAA regulations. PTS: 1 DIF: E OBJ: Identify how patient health information can be used and disclosed, as well as the rights of these patients. TOP: HIPAA 5. ANS: F Is it the responsibility of the dental team and dental team members to ensure that he or she is up to date and has the correct information on insurance policies. PTS: 1 DIF: M OBJ: Identify the responsibilities of the dental team in regard to dental records, implied and informed consent, subpoenas, and the statute of limitations. TOP: Dental Records 6. ANS: T Any information that identifies an individual or gives a reasonable basis in identifying the individual must be protected. This has been established through HIPAA regulations. PTS: 1 DIF: E OBJ: Identify how patient health information can be used and disclosed, as well as the rights of these patients. TOP: HIPAA F 1 ID: A 7. ANS: T Employees must be trained to understand the privacy policies under HIPAA. Usually a privacy officer is named to be sure this is maintained. PTS: 1 DIF: E OBJ: Gain an understanding of the training that the staff must follow to be compliant with HIPAA laws. TOP: HIPAA 8. ANS: The dental office must create and display a Patient Rights Notice that states all of the rights patients have in regards to their PHI. PTS: 1 DIF: E OBJ: Identify how patient health information can be used and disclosed, as well as the rights of these patients. TOP: HIPAA 9. ANS: T It is the responsibility of the dental office to maintain compliance with and stay up to date with HIPAA regulations. A privacy officer is generally hired to do this. PTS: 1 DIF: M OBJ: State how the HIPAA law has impacted the dental office and identify the parameters of the law. TOP: HIPAA 10. ANS: If the practice is found to be in violation, the fine is $100 per violation up to $25,000 per year per standard or individual. PTS: 1 DIF: H OBJ: State how the HIPAA law has impacted the dental office and identify the parameters of the law. TOP: HIPAA 11. ANS: The dentist is responsible for the office privacy manual and for disciplining employees who violate privacy rules and regulations. PTS: 1 DIF: M OBJ: Gain an understanding of the training that the staff must follow to be compliant with HIPAA laws. TOP: HIPAA 12. ANS: Any person or employee has the right to make complaints related to HIPAA violations. PTS: 1 DIF: E OBJ: Gain an understanding of the training that the staff must follow to be compliant with HIPAA laws. TOP: HIPAA 13. ANS: The Office of Civil Rights of the Department of Health and Human Services polices HIPAA. PTS: 1 DIF: E OBJ: State how the HIPAA law has impacted the dental office and identify the parameters of the law. TOP: HIPAA T T F T F 2 ID: A 14. ANS: T All PHI should be kept in an area that is secure from the public. This means files should be maintained in a locked and secure area. PTS: 1 DIF: E OBJ: Identify how patient health information can be used and disclosed, as well as the rights of these patients. TOP: HIPAA 15. ANS: F A privacy officer can be anyone working in the dental office who takes on the additional responsibilities of keeping up to date on HIPAA rules and regulations, communicating changes to the dental staff, and ensuring that all dental staff are adequately trained in HIPAA procedures. PTS: 1 DIF: E OBJ: Gain an understanding of the training that the staff must follow to be compliant with HIPAA laws. TOP: HIPAA 16. ANS: The fax machine and copy machine must be in a location that cannot be accessed by the general public to maintain privacy of patient information being transmitted or copied in these manners. PTS: 1 DIF: E OBJ: Identify how patient health information can be used and disclosed, as well as the rights of these patients. TOP: HIPAA 17. ANS: T The Current Dental Terminology (CDT) 2011 has twelve categories in the code standard: - Diagnostic - Preventive - Restorative - Endodontics - Periodontics - Prosthodontics, removable - Prosthodontics, fixed - Maxillofacial prosthodontics - Implant services - Oral surgery - Orthodontics - Adjunctive services PTS: 1 DIF: E OBJ: Identify the CDT transaction and code sets. TOP: Transaction and Code Sets MULTIPLE CHOICE 1. ANS: A Dental jurisprudence are the laws that govern dentistry. PTS: 1 DIF: E OBJ: Identify the difference between civil and criminal law. TOP: Introduction T 3 ID: A 2. ANS: B Ethics are taught at an early age and ethical behavior is the ability to distinguish right from wrong. PTS: 1 DIF: E OBJ: Define ethics and give examples of the ADA and ADAA principles of ethics. TOP: Ethics 3. ANS: The Dental Practice Act outlines what is legally permissible for the practice of dentistry. PTS: 1 DIF: E OBJ: Define the Dental Practice Act and what it covers. TOP: Dental Practice Act 4. ANS: Expanded functions are delegated functions for dental assistants that result in increased responsibility and advanced skill sets. Additional education and training are required for a dental assistant to practice expanded functions. PTS: 1 DIF: E OBJ: Define expanded functions. TOP: Dental Practice Act 5. ANS: The State Board of Dental Examiners and the Dental Quality Assurance Board monitor and regulate the Dental Practice Act. PTS: 1 DIF: E OBJ: Identify who oversees the Dental Practice Act and how licenses for the dental field are obtained. TOP: State Board of Dentistry 6. ANS: The State Board of Dental Examiners and the Dental Quality Assurance Board examine applicants for dental licenses. PTS: 1 DIF: M OBJ: Identify who oversees the Dental Practice Act and how licenses for the dental field are obtained. TOP: State Board of Dentistry 7. ANS: Reciprocity is the allowance of a person who has attained a license to practice in one state to practice in another state without taking that state抯 licensing examinations. PTS: 1 DIF: M OBJ: Define the Dental Practice Act and what it covers. TOP: Dental Practice Act 8. ANS: Under the doctrine of respondeat superior, the dentist is held liable for the actions of the dental assistant he or she employs. PTS: 1 DIF: M OBJ: Identify due care and give examples of malpractice and torts. TOP: Standard of Care 9. ANS: A written or verbal contract is expressed consent. It specifically outlines what each party of the contract will do. PTS: 1 DIF: E OBJ: Identify the components of a contract. TOP: Contracts C A C C A B C 4 ID: A 10. ANS: A An implied contract is implemented by actions, not words. Most dentist-patient contracts are implied. The patient comes to the office with the intent to receive treatment, and the dentist responds with treatment. PTS: 1 DIF: E OBJ: Identify components of a contract. TOP: Contracts 11. ANS: B The principle of res gestae translates to mean "part of the action." This relates to any statements made, either pro or con, spontaneously at the time of an alleged act and may be admissible in a court of law. PTS: 1 DIF: M OBJ: Identify the components of a contract. TOP: Standard of Care 12. ANS: C Reasonable and prudent care that any dental professional would do in the same circumstances is defined as due care. The care provided must fall within the scope of practice of the professional providing the care. PTS: 1 DIF: M OBJ: Identify due care and give examples of malpractice and torts. TOP: Standard of Care 13. ANS: Failure to exercise the standard of care that a reasonable person would do in the same circumstances is defined as negligence. This is the primary cause of malpractice suits. PTS: 1 DIF: E OBJ: Identify due care and give examples of malpractice and torts. TOP: Standard of Care 14. ANS: Professional negligence is defined as malpractice. The four elements of negligence are duty, derelict, direct cause, and damage. PTS: 1 DIF: E OBJ: Identify due care and give examples of malpractice and torts. TOP: Standard of Care 15. ANS: A wrongful act that results in injury to one person by another is a tort. An example is the dental assistant breaking the chain of infection and causing the patient to be exposed to an infectious agent. PTS: 1 DIF: M OBJ: Identify due care and give examples of malpractice and torts. TOP: Standard of Care 16. ANS: False or malicious spoken words is slander. PTS: 1 DIF: M OBJ: Identify due care and give examples of malpractice and torts. TOP: Standard of Care A C D A 5 ID: A 17. ANS: A The most common area of fraud in the dental office is insurance fraud. Dental personnel must take care to ensure that the information transmitted to insurance companies is accurate to avoid fraud. PTS: 1 DIF: M OBJ: Identify due care and give examples of malpractice and torts. TOP: Standard of Care 18. ANS: Charts in the dental office must be written in ink. The patient抯 chart is a legal document. Any changes to the chart must be made in ink and attached to the original chart. Charts are admissible evidence in a court of law. PTS: 1 DIF: E OBJ: Identify the responsibilities of the dental team in regard to dental records, implied and informed consent, subpoenas, and the statute of limitations. TOP: Dental Records 19. ANS: C Corrections made in a dental chart should be made by a single line through each error. All documentation in the chart must be legible and actions taken should be clearly marked as well as corrections that are made. PTS: 1 DIF: E OBJ: Identify the responsibilities of the dental team in regard to dental records, implied and informed consent, subpoenas, and the statute of limitations. TOP: Dental Records 20. ANS: A When the patient is informed about the procedure in words that can be easily understood, this is informed consent. The procedure should be explained as well as the risks involved, the expected outcome, and any optional methods to treat the same problem. PTS: 1 DIF: E OBJ: Identify the responsibilities of the dental team in regard to dental records, implied and informed consent, subpoenas, and the statute of limitations. TOP: Informed Consent 21. ANS: D Most dentists keep their records indefinitely. Most statutes of limitations are 3 to 6 years. PTS: 1 DIF: M OBJ: Identify the responsibilities of the dental team in regard to dental records, implied and informed consent, subpoenas, and the statute of limitations. TOP: Dental Records 22. ANS: C The American Dental Assistants Association developed a code of ethics specific to the dental assisting profession. PTS: 1 DIF: E OBJ: Define ethics and give examples of the ADA and ADAA principles of ethics. TOP: The American Dental Assistants Association Principles of Ethics and Professional Conduct 23. ANS: To comply with HIPAA privacy rules, the dental office must protect PHI and individual rights and must not make any disclosures without patient authorization. PTS: 1 DIF: M OBJ: State how the HIPAA law has impacted the dental office and identify the parameters of the law. TOP: HIPAA C D 6 ID: A 24. ANS: D The duties of the privacy officer include providing information to patients about their privacy rights, providing information to patients about how personal information may be used, and providing patients with written information. PTS: 1 DIF: M OBJ: Identify the responsibilities of the dental team in regard to dental records, implied and informed consent, subpoenas, and the statute of limitations. TOP: HIPAA 25. ANS: D The dental assistant can stay within the law by handling patients in a professional manner, maintaining legible and accurate records, and preserving the confidentiality of the patients he or she is working with. PTS: 1 DIF: M OBJ: Identify the responsibilities of the dental team in regard to dental records, implied and informed consent, subpoenas, and the statute of limitations. TOP: The Dentist, the Dental Assistant, and the Law 26. ANS: D HIPAA training for each employee must include coding on electronic claim submissions, privacy and security of PHI, and the procedures and processes used in the dental office. PTS: 1 DIF: M OBJ: Gain an understanding of the training that the staff must follow to be compliant with HIPAA laws. TOP: HIPAA 27. ANS: The office manual will stipulate how many years of information may be transferred. In most offices, this is 5 years. PTS: 1 DIF: M OBJ: State how the HIPAA law has impacted the dental office and identify the parameters of the law. TOP: HIPAA 28. ANS: The security rule is the ability to control access and protect patient information from accidental or intentional disclosure. PTS: 1 DIF: M OBJ: State how the HIPAA law has impacted the dental office and identify the parameters of the law. TOP: HIPAA 29. ANS: A privacy notice for the patient from the dental office should describe how health information about the patient may be used and how the patient may access his or her own information, and it should be presented to the patient in a written form that is easy to understand. PTS: 1 DIF: M OBJ: State how the HIPAA law has impacted the dental office and identify the parameters of the law. TOP: HIPAA 30. ANS: After initial employment, staff training regarding patient rights is to occur annually. If the office has a designated privacy officer, this employee would provide the training. PTS: 1 DIF: M OBJ: Gain an understanding of the training that the staff must follow to be compliant with HIPAA laws. TOP: HIPAA B C D B 7 ID: A 31. ANS: B The American Dental Association has prepared a HIPAA privacy kit that contains policies and procedures for implementation of HIPAA rules and regulations in the dental office. PTS: 1 DIF: M OBJ: State how the HIPAA law has impacted the dental office and identify the parameters of the law. TOP: HIPAA 32. ANS: The person who files charges in a legal action is the plaintiff. PTS: 1 DIF: E OBJ: Define the difference between criminal and civil law. TOP: The Law 33. ANS: A PTS: 1 DIF: E OBJ: Define expanded functions. TOP: State Board of Dentistry B 8 ID: A