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CCHP FINAL STUDY GUIDE QUESTIONS WITH ANSWERS
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CCHP FINAL STUDY GUIDE QUESTIONS WITH ANSWERS
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CCHP FINAL STUDY GUIDE QUESTIONS WITHANSWERS
key words in the definition of culture - -accepted or familiar
-stages of health communication model - -1. planning and strategy
development
2. developing & pretesting concepts, messages, & materials
3. implementing the program
4. assessing effectiveness & making refinements
-paralanguage - -language without the words
-proxemics - -perception and use of interpersonal and personal space
-nonverbal communication - -communication using body movements,
gestures, and facial expressions rather than speech
-concepts representative of all cultures - -- paralanguage
- proxemics
- nonverbal communication
- cultural knowledge comes from dialogue
-CLAS standards (definition) - -national standards for providing culturally &
linguistically appropriate services in health care
-what are the CLAS standards - -- provide language assistance services
- individual must be made aware that services are available
- competent providing language assistance
- health related material in patient's preferred language
-historical perspectives - -- misunderstanding & mistrust lead to conflict
- people label those of another nation as one thing
- individuals within cultures need to be viewed as wholes and made of their
own diverse parts
-below basic health literacy - -indicates no more than the most simple &
concrete literacy skills (~14%)
-basic health literacy - -indicates skills necessary to perform simple &
everyday literacy activities (~22%)
-intermediate health literacy - -indicates skills necessary to perform
moderately challenging literacy activities (~53%)
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