Test Bank For Business Communication In Person, In Print Online 9th Edition by Amy Newman
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Course
Business Communication - Test Bank
Institution
Business Communication - Test Bank
1. Employees prefer to receive bad news through the personal medium of email. a. True
ANSWER:
POINTS:
DIFFICULTY: QUESTION TYPE:
HAS VARIABLES: LEARNING OBJECTIVES: NATIONAL STANDARDS: STATE STANDARDS: TOPICS:
OTHER:
DATE CREATED: DATE MODIFIED:
b. False False
1
Easy
True / False
False
...
,1. Employees prefer to receive bad news through the personal medium of email.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.13.1.3 - 1.3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communication Media Choices
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 3:55 PM
2. Employers report major deficiencies in the written and oral communication skills of new employees.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 3:57 PM
3. A study of the ten characteristics that employers seek in employees identified communications as the number one skill.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
Copyright Cengage Learning. Powered by Cognero. Page 1
,DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 3:56 PM
4. Successful communication involves messages that are sent, received accurately, and understood.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:05 PM
5. The five components of communication are the need for communication, sender, message, audience, and response.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:07 PM
6. A communication need is one that forms within your own organization.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
Copyright Cengage Learning. Powered by Cognero. Page 2
, STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 4/30/2014 1:03 PM
7. Facial expressions such as frowns and smiles are nonverbal messages that you formulate in response to communication.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 4/30/2014 1:04 PM
8. Written messages might be conveyed through a brochure, a blog posting, a web page, or a company newsletter.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:15 PM
9. Individual experiences, culture, and personality affect how the communication need translates into an actual message.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
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