international edition 6th edition by george walter
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Information Systems
Information Systems
Information Systems
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,Chapter 01:Information Systems in Perspective
TRUE/FALSE
1. Information and data are essentially the same thing.
ANS: F PTS: 1
2. A CBIS is a single set of hardware, software, databases, telecommunications, people, and procedures
configured to collect, manipulate, store, and process data into information.
ANS: T PTS: 1
3. The technology infrastructure is a set of shared IS resources that form the foundation of each
computer-based information system.
ANS: T PTS: 1
4. Teraflops is a measure of computer storage capacity.
ANS: F PTS: 1
5. Application software such as Windows Vista and Windows Seven control basic computer operations
such as start-up and printing.
ANS: F PTS: 1
6. A virtual reality system is an example of one of the most common types of information systems.
ANS: F PTS: 1
7. Mobile commerce is the use of mobile, wireless devices to place orders and conduct business.
ANS: T PTS: 1
8. Electronic business goes beyond e-commerce and e-procurement by using information systems and the
Internet to perform all business-related tasks and functions.
ANS: T PTS: 1
9. A decision support system is an organized collection of people, procedures, software, databases, and
devices that provides routine information to managers and decision makers.
ANS: F PTS: 1
10. MISs typically provide standard reports generated with data and information from a TPS or ERP
system
,11. Neural networks give the computer the ability to make suggestions and function like an expert in a
particular field, helping enhance the performance of a novice users.
ANS: F PTS: 1
12. Systems analysis defines the problems and opportunities of the existing system.
ANS: T PTS: 1
13. The primary goal of a for-profit organization is to maximize shareholder value.
ANS: T PTS: 1
14. By adding a significant amount of value to their products and services, organizations ensure that they
will exceed budgets and generate income losses.
ANS: F PTS: 1
15. Organizational culture consists of the major understandings and assumptions for a business or other
organization.
ANS: T PTS: 1
16. Disruptive change often results in new, successful companies and offers consumers the potential of
new products and services at reduced costs and superior performance.
ANS: T PTS: 1
17. The degree to which an organization supports its use is not an important factor that can lead to better
attitudes about an information system.
ANS: F PTS: 1
18. Studies have shown that user satisfaction and technology acceptance are not particularly significant in
healthcare as professionals in this industry are quick to learn and accept new technology.
ANS: F PTS: 1
19. If an organization has a high level of both diffusion and infusion, with computers throughout the
organization, information systems are being used to their full potential.
ANS: F PTS: 1
20. According to Porter’s five-forces model, the more these forces combine in any instance, the less likely
firms will seek competitive advantage and the less dramatic the results of such an advantage will be.
, 21. When the threat of new market entrants is high, the desire to seek and maintain competitive advantage
to dissuade new entrants is also usually high.
ANS: T PTS: 1
22. Today, companies are shifting from strategic management to performance-based management of their
information systems and carefully consider both strategic advantage and costs.
ANS: T PTS: 1
23. ROI calculations can be complex, including investment returns over multiple years and the impact of
the time value of money.
ANS: T PTS: 1
24. Information systems can help bring new products and services in less time thus reducing time to
market.
ANS: T PTS: 1
25. Because of the difficulty in determining all the costs, total cost of ownership is seldom used to plan for
and maximize the value of IS investments.
ANS: F PTS: 1
26. Non-technical skills such as communications skills and knowledge of the organization are not
important to IS personnel.
ANS: F PTS: 1
27. The systems development organization focuses solely on the development of new information systems
and seldom becomes involved in maintenance and review of information systems.
ANS: F PTS: 1
28. The IS support organization is a multi-faceted group providing user assistance in hardware and
software acquisition and use, data administration, user training and assistance, and software
development.
ANS: F PTS: 1
29. Most IS careers involve working in a project team.
ANS: T PTS: 1
30. In today’s global economy, the creation of a new product or service can be separated into smaller and
smaller subtasks which are then completed by a person or small group located in a single country best
suited to meet the need of the global market.
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