,M: Management, 6e (Bateman)
Chapter 1 Managing in a Global World
1) The best managers prioritize efficiency over effectiveness.
Answer: FALSE
Explanation: The best managers maintain a clear focus on both effectiveness and efficiency.
Difficulty: 2 Medium
Topic: Functional Level Strategy
Learning Objective: 01-01 Describe the four functions of management.
Bloom's: Understand
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
2) The four fundamental management principles include analyzing current situations,
determining objectives, choosing corporate, and business strategies, and determining the
resources needed to achieve the organization's goals.
Answer: FALSE
Explanation: The fundamental management principles include planning, organizing, leading,
and controlling.
Difficulty: 1 Easy
Topic: Functional Level Strategy
Learning Objective: 01-01 Describe the four functions of management.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
3) Top-level managers are also called tactical managers because they must translate general
goals into specific objectives and activities.
Answer: FALSE
Explanation: Top-level managers, often referred to as strategic managers, are supposed to focus
on long-term issues and emphasize the survival, growth, and overall effectiveness of an
organization.
Difficulty: 2 Medium
Topic: Functional Structure
Learning Objective: 01-02 Understand what managers at different organizational levels do.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
,4) A team leader's job is less challenging than frontline and other types of managers' jobs
because team leaders always have direct control over team members.
Answer: FALSE
Explanation: In some ways, a team leader's job can be more challenging than frontline and other
types of managers' jobs because team leaders often lack direct control (e.g., hiring and firing)
over team members. Without this direct control, team leaders need to be creative in how they
inspire, motivate, and guide their teams to achieve success.
Difficulty: 2 Medium
Topic: Functional Structure
Learning Objective: 01-02 Understand what managers at different organizational levels do.
Bloom's: Understand
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
5) Lower-level managers who possess technical skills tend to earn less credibility from their
subordinates than comparable managers without technical know-how.
Answer: FALSE
Explanation: Lower-level managers who possess technical skills earn more credibility from their
subordinates than comparable managers without technical know-how. Thus, newer employees
may want to become proficient in their technical area (e.g., human resources management or
marketing) before accepting a position as team leader or frontline manager.
Difficulty: 2 Medium
Topic: Managerial Skills
Learning Objective: 01-03 Define the skills needed to be an effective manager.
Bloom's: Understand
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
6) The five key elements that make the current business environment different from those of the
past include globalization, technological change, the importance of knowledge and ideas,
collaboration across organizational boundaries, and an increasingly diverse labor force.
Answer: TRUE
Explanation: Management is a challenge requiring constant adaptation to new circumstances.
The five key elements that make the current business landscape different from those of the past
are: globalization, technological change, the importance of knowledge and ideas, and
collaboration across organizational boundaries, and an increasingly diverse labor force.
Difficulty: 1 Easy
Topic: Adaptive Change; Collaboration
Learning Objective: 01-04 Summarize the major challenges facing managers today.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
, 7) Social capital is the goodwill stemming from your social relationships.
Answer: TRUE
Explanation: Social capital is the goodwill stemming from your social relationships.
Difficulty: 1 Easy
Topic: Collaboration
Learning Objective: 01-04 Summarize the major challenges facing managers today.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
8) Management is the
A) method of executing, responding, and delivering results in a fast and timely manner.
B) process of working with people and resources to accomplish organizational goals.
C) technique of keeping costs low enough so the company can realize profits and price its
products at levels that are attractive to consumers.
D) introduction of new goods and services.
E) method of creating goodwill through social relationships.
Answer: B
Explanation: Management is the process of working with people and resources to accomplish
organizational goals.
Difficulty: 1 Easy
Topic: Functional Level Strategy
Learning Objective: 01-01 Describe the four functions of management.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
9) Planning involves
A) analyzing current situations.
B) monitoring performance.
C) attracting people to the organization.
D) motivating employees.
E) implementing necessary changes.
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