5. A key component of Frederick Winslow Taylor's scientific management theory was the belief that
managers should plan what, where, and how employees should produce a product.
10. Quantitative/system approaches are frequently found in large organizations where sales costs and
production data are analyzed using computer technology.
14. Compared to their parents, generation Xers require less leisure time and have far more concern about
staying with companies for long periods of time.
15. One of the most dramatic changes that has occurred in the past several decades has been the increase
in the number and percentage of women in the workforce.
16. Flextime allows employees to choose their work schedules within certain limits, for example, instead
of working 9-to-5 an employee might elect to work from 8-to-4 instead.
17. Martina is employed by a company that allows her to work from an office in her home; she stays in
touch with her employer primarily by e-mail. Martina is taking advantage of the administrative policy
known as flextime.
20. An organization that seeks to obtain a competitive advantage can do so by hiring qualified people,
training those people, and appropriately using those people’s skills.
ANS: T PTS: 1 DIF: Difficulty: Moderate
OBJ: LO: 1-4 NAT: BUSPROG: Analytic STA: DISC: Creation of Value
KEY: BLOOM'S: Comprehension
21. Like most managers, the primary challenge that Heather will face in the future is dealing with too
many high-skilled workers.
23. Generally speaking, large companies allow supervisors a broader range of managerial opportunities,
because fewer management positions exist in smaller companies.
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