Exam (elaborations)
2022 CIGNA Selling with Integrity- Telesales gradeD a+
- Course
- Institution
Bella, a telesales agent is enrolling a customer on an inbound call and using the Enrollment script. Which of the following can she do? - ANSWER She must not skip or add to the enrollment script. She must use it verbatim Which of the following types of preparation is important as part of a...
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