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PRM3701 ASSIGNMENT 6 SEMESTER 2 2023
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PRM3701 ASSIGNMENT 6 SEMESTER 2 2023
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QUESTION 1
Discuss the role of stakeholder management in the Nando's project. How did the project
team engage with franchisees, suppliers, and employees to ensure that everyone was
aligned with the new design and understood their role in the rollout?
Role of Stakeholder Management in the Nando's Project
Stakeholder management plays a crucial role in the success of any project, including
the Nando's project. It involves identifying, analysing, and engaging with stakeholders
to ensure their needs and expectations are met. In the case of Nando's, the project
team focused on engaging with franchisees, suppliers, and employees to ensure
alignment with the new design and a clear understanding of their roles in the rollout.
Engaging with Franchisees
Franchisees are important stakeholders in the Nando's project as they operate
individual restaurants under the Nando's brand. To ensure their alignment with the new
design, the project team likely conducted regular meetings and consultations with
franchisees. These interactions would have provided an opportunity to share project
updates, address concerns, and gather feedback. By involving franchisees in the
decision-making process, the project team could ensure that the new design met their
operational requirements and aligned with their business goals.
Engaging with Suppliers
Suppliers are another key stakeholder group in the Nando's project. They provide the
necessary materials and resources for the new design implementation. The project
team likely engaged with suppliers through regular communication channels, such as
meetings and emails, to discuss project requirements, timelines, and any potential
challenges. By maintaining a strong relationship with suppliers, the project team could
ensure a smooth supply chain and timely delivery of materials, minimizing disruptions
to the rollout.
Engaging with Employees
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