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Samenvatting Financiële analyse en kredieten - examenuitslag: 15/20 (leerkracht R.Madalijns) $6.98
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Summary

Samenvatting Financiële analyse en kredieten - examenuitslag: 15/20 (leerkracht R.Madalijns)
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  • Course
  • Business software I
  • Institution
  • Hogeschool Gent (HoGent)

Volledige samenvatting van de lessen Business Software I. Met deze samenvatting behaalde ik 15/20 op het examen van P. Ferryn

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Document information

  • October 16, 2023
  • 6
  • 2022/2023
  • Summary

Subjects

  • kmo managemet
  • business software i
  • kmo
  • 2e jaar
  • gent
  • bedrijfsmanagement
  • hogent

Written for

  • Hogeschool Gent (HoGent)
  • KMO- management
  • Business software I
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Business Software I
1. Hoofdstuk 1: ERP and CRM
1.1 ERP = enterprise resources planning

Enterprise resources planning
 everything you need to run your business from a material, finance, people… perspective

Evolution of use

MRP I = materials requirements planning  only components/materials (you need)

MRP II = manufacturing resources planning  materials + capacity (planning and building)

ERP I = enterprise resources planning  materials + capacity + administration + overhead

ERP II = extended ERP  exchange with partners + CLOUD



Purpose of ERP

 Supports (mostly) simple and manageable business processes
 Supports the transition form departmental thinking to customer oriented process thinking
 Enables efficient distribution of data and information throughout the organisation


Definition of ERP
= a one/single software package enabling the flow of all the information between all
departments (production, sales, procurement, HRM, finance…) and external business partners
 One single database, common platform, and integrated set of data
 Single data entry point


Who uses ERP
 All kinds of companies and organizations (not all of them: smaller companies often don’t)
o Manufacturing
o Commercial/retail
o Service companies
o Financial institutions
o Hospitals/schools
o Government
o Not for profit organisations ….

Possible extensions to ERP
 Enterprise applications can extend the basic ERP functionality, but are separate.
Its release can be synchronized with core ERP
modules.
o Possible extensions:

, Gartner group diagram




Advantages ERP
 Single and efficient data input
o Gain of time
o More consistent data
 Consistent data easily accessible for rapporting and business intelligence
 All information accessible anywhere/anytime
o All internal users (and external partners), form within of outside (CLOUD or VPN)
 Central storage of data (management information system
 Exchange of data between business partners in an extended network (customers,
suppliers, banks, service providers)

Disadvantages ERP
 Expensive
o To procure
o To implement: need for change management !
 Takes significant time, effort and a period of start-up problems
 ERP modules do not always support existing and / or desired business processes
 Requires significant training and adaptation


Suppliers ERP suites
 SAP  Business suite, All-in one, Business One
 Oracle  Oracle Financials, Peoplesoft, JD Edwards, Fusion
 Infor  Mapics, Baan, SSA Global
 The Sage Group  ACCPAC ERP, Sage Pro
 Microsoft Dynamics  Dynamics NAVision, Dynamics AXapta, Dynamics CRM
 Open source en local players (!)

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