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Summary Chapter 11: Fundamentals of Organizing
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Introduction to Management - Thirteen Edition - John R. Schermerhorn. Jr. & Daniel G. Bachrach Chapter 11: Fundamentals of Organizing
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MANAGEMENT 1.1CHAPTER 11
TAKEAWAY 1: Organizing as a Management Function
Organizing – arranges people and resources to work together to accomplish a goal.
- Organization structure – the system of tasks, reporting relationships, and
communication linkages.
Organization chart – describes the arrangement of work positions within an
organization.
- Formal structure – the official structure of the organization.
Reading an organization chart should help you learn the basics of an organization’s
formal structure. At their best, they provide a snapshot of how an organization is
supposed to work in respect to:
The division of Supervisory Communication Levels of
Major subunits
work relationships channels management
The division of work – positions and titles show work responsibilities.
Supervisory relationships – lines show who reports to whom.
Communications channels – lines show formal communication flows.
Major subunits – positions reporting to a common manager are shown.
Levels of management – vertical layers of management are shown.
, MANAGEMENT 1.1
CHAPTER 11
Organizing viewed in relationship with the other management functions.
Informal Structures and Social Networks
Informal structure – the set of unofficial relationships between organization
members.
Social network analysis / sociometrics – identifies informal structures and social
relationships in the organization.
Potential advantages of informal structures:
- Helping people accomplish their work
- Overcoming limits of formal structure
- Gaining access to interpersonal networks
- Informal learning
Potential disadvantages of informal structures:
- May work against best interests of entire organization
- Susceptibility to rumor
- May carry inaccurate information
- May breed resistance to change
- Diversion of work efforts from important objectives
- Feeling of alienation by outsiders
TAKEAWAY 2: Traditional Organization Structures
Functional Divisional Matrix
1. Functional Structures
Functional structure – groups together people with similar skills who perform similar
tasks.
– Members work in their functional areas of expertise
– Are not limited to businesses
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