1. Answer all questions.
2. For multiple-choice questions, mark your answer by circling the letter of the correct
option.
3. For short-answer questions, provide concise and clear responses.
4. For the essay question, provide a well-structured essay with a clear introduction,
body, and conclusion.
1. What is the primary goal of supply chain management?
a) Maximizing individual departmental performance
b) Minimizing customer satisfaction
c) Maximizing overall supply chain performance
d) Minimizing supplier relationships
2. Which of the following is not a key component of a typical supply chain?
a) Suppliers
b) Manufacturers
c) Customers
2
, d) Competitors
3. JIT (Just-In-Time) inventory management aims to:
a) Maximize inventory levels for safety.
b) Minimize the cost of production.
c) Reduce waste and improve efficiency.
d) Increase lead times.
4. Which of the following supply chain processes focuses on managing and optimizing
transportation and logistics?
a) Inventory management
b) Demand forecasting
c) Procurement
d) Distribution and logistics
5. ABC analysis is a technique used for:
a) Classifying customers by demographics.
b) Categorizing products based on their importance.
c) Analyzing supplier performance.
d) Managing accounts payable.
**Section B: Short-Answer Questions (30 points)**
6. Explain the concept of bullwhip effect in supply chain management and provide two
causes of this phenomenon.
7. What are the primary advantages of using blockchain technology in supply chain
management?
8. Define supplier relationship management (SRM) and explain its significance in supply
chain management.
9. Briefly describe the differences between push and pull supply chain strategies.
3
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