, MNG2601 General Management
1. Managers at all levels of the organisation need three management skills, but they need it in
different proportions from level to level.
Middle-level managers must have the ability to …………………….. top-level managers must have the
ability to ………….. and lower-level managers must have the ability to …………….
a) perform jobs such as data entry in a computer
b) see things as a whole and the interrelationship of their parts
c) get employees to achieve organisational goals
1. b, a, c
2. b, c, a
3. a, b, c
4. c, b, a
2. The management process comprises four management functions, which managers perform in
a specific sequence.
Select an example of each management function and list it in the correct sequence.
a) conduct a job interview to fill a vacant position
b) determine how many units must be produced during a shift
c) praise an employee for reaching his sales target
d) adjust the budget to reflect an increase in wages
1. a, b, c, d
2. b, a, c, d
3. c, b, d a
4. d, c, b, a
3. Match each situation in column A with an appropriate management role in column B.
COLUMN A COLUMN B
Situation Management role
a discuss the organisation's offer on a wage increase with union representatives e decisional
b read the Business Day first thing in the morning f interpersonal
c develop new total quality management techniques g informational
d have a mentoring session with an employee
1. ae bf cg de
2. ef bg ce df
3. ag be cf dg
4. ef bg ce dg
Question 4 - 7
The following statements pertain to the evolution of management theory. Answer the questions
that follow.
a) A famous series of studies, known as the Hawthorne studies, gave momentum to this
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller brighttutor10. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $2.50. You're not tied to anything after your purchase.