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, TABLE OF CONTENTS
Part 1 Introduction to Management
Chapter 1 Management...............................................................................1-1
Chapter 2 History of Management ............................................................2-1
Chapter 3 Organizational Environments and Cultures...............................3-1
Chapter 4 Ethics and Social Responsibility................................................4-1
Part 2 Planning
Chapter 5 Planning and Decision Making..................................................5-1
Chapter 6 Organizational Strategy.............................................................6-1
Chapter 7 Innovation and Change..............................................................7-1
Chapter 8 Global Management...................................................................8-1
Part 3 Organizing
Chapter 9 Designing Adaptive Organizations............................................9-1
Chapter 10 Leading Teams.........................................................................10-1
Chapter 11 Managing Human Resource Systems......................................11-1
Chapter 12 Managing Individuals and a Diverse Workforce.....................12-1
Part 4 Leading
Chapter 13 Motivation ...............................................................................13-1
Chapter 14 Leadership ...............................................................................14-1
Chapter 15 Managing Communication .....................................................15-1
Part 5 Controlling
Chapter 16 Control ....................................................................................16-1
Chapter 17 Managing Information in a Global World ...............................17-1
Chapter 18 Managing Service and Manufacturing Organizations ............18-1
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