Summary IAHSS CHPA.5 Exam Prep Guide

Summary IAHSS CHPA.5 Exam Prep Guide gloves - ANS In healthcare, the most common type of PPE Factors when choosing gloves, include: - ANS *Some healthcare workers have latex allergies *Powdered gloves create a source of airborne allergens *Non-powdered gloves, gloves with a low latex level or non-latex gloves should be used Designed to incapacitate a person from a safe distance while reducing serious injuries or death - ANS Tasers A disadvantage of chemical agents. - ANS Effectiveness of a rapid response is limited to the need to have direct exposure to the eyes Limitations of chemical agents: - ANS No chemical agent will be effective in some cases: People under the influence of alcohol/drugs, emotionally disturbed or combative people may have a sensory reduction in pain This document brings together the policies, standards and general procedures... - ANS The security operations manual Identify five types of training: - ANS *New officer training *IAHSS progressive certification *Specialized program training *Elective training *Security leadership development activities The security operations manual typically includes: - ANS *Purpose of the healthcare organization *Purpose of the security program *Security records and reports *General security information Use of Force Policy - ANS A use of force policy should be developed in every healthcare facility and should include the identification of both clinical and non-clinical situations ** IAHSS has a guideline on use of force** Why should you avoid providing officers with needless equipment? - ANS Providing officers with needless items increases the training time and program cost. What is the purpose of the Security Operations Manual? - ANS ** The security operations manual brings together the policies, standards and general procedures ** It is intended to provide information to officers to effectively perform their job Constraints when using handcuffs - ANS **CMS is very specific about the use of handcuffs in the patient restraint process **Handcuffs should not be used in the restraint of patients unless an arrest is going to be made Percentage of armed officers in healthcare... - ANS Today, 12% of United States healthcare security officers are armed (GE Survey, 2008) What happens if you fail to provide uniforms to security officers? - ANS By not providing officers with a uniform, a mixed message is created about the importance of security at the facility. What factors should be considered when deciding to arm security officers? - ANS Factors for deciding to arm security officers: Personal safety Vulnerability Liability Deterrent value Environmental profile Quality of personnel Three primary skills for a successful officer: - ANS Excellent communication Aptitude to learn Customer service attitude What is the main criteria when selecting a uniform style? - ANS The main criteria of what style of uniform worn is driven from the type of healthcare organization, customer service and administrative preference