EPME EXAM QUESTIONS AND ANSWERS

Communication is generally classified into three types, which include? - Answer- Verbal, Vocal, Visual What are the five major elements of communication - Answer- Sender, receiver, message, transmission medium and feedback The barriers to effective communication generally fall into to three categories, which include? - Answer- Physical, psychological and space The ability to focus entirely on what the other person is expressing is known as? - Answer- Active listening A communication model designed to help guide you through the process of active listening is known as - Answer- L.E.A.P.S. L.E.A.P.S. is an acronym which stands for? - Answer- Listen Empathize Ask Paraphrase Summarize When was the Department of Homeland Security (DHS) established? - Answer- November 25, 2002 The Homeland Security Act of 2002 established what? - Answer- Department of Homeland Security (DHS) The Coast Guard transferred from the Department of Transportation (DOT) to the DHS on what date? - Answer- March 1, 2003 The Commandant of the Coast Guard reports directly to who? - Answer- Secretary of Homeland Security The rate of petty officer became official in? - Answer- 1808 Today's Coast Guard petty officer's rate and rating system traces its heraldry and the leadership role of the petty officers to - Answer- The U.S. Navy Petty officers in the Navy acquire their first rate insignia when they begin wearing a sleeve device showing an eagle perched on an anchor in ? - Answer- 1841 The specialty or rating marks become official, though petty officers used them for seve