SPMA 1p91 midterm 2023 All Questions
and Answers
What are the 5 main components of professional attitude? Correct Answer Ethical
decision making, critical thinking skills, professional image, work transition, business
etiquette
What is ethical decision making? Correct Answer the understanding...
spma 1p91 midterm 2023 All Questions
and Answers
What are the 5 main components of professional attitude? Correct Answer Ethical
decision making, critical thinking skills, professional image, work transition, business
etiquette
What is ethical decision making? Correct Answer the understanding expectations
and recognize norms that regulate group members.
what are the 2 norms of decision making? explain and provide example? Correct
Answer explicit norms are formally communicated rules an example for this is
founding employee manual.
implicit norms-unstated rules everyone understands example of this is sens sales
staff don't take breaks to watch practice
What is critical thinking? Correct Answer seeking the truth, which involves
challenging yourself to think, reflect, learn, it will help you flourish your professional
life
What is professional image? Correct Answer 55% of first impression is based on
appearance this includes grooming (clean teeth), attire (what you wear and how you
wear it), posture (straight and stand tall), social media clean (no rude or disrespectful
posts)
What is work transition? Correct Answer learning your job and understanding
organizational culture (asking boss if not sure and learning from a mentor). your
demonstration of your work ethic, developing writing skills (proper punctuation and
grammar in emails), refine teamwork skills (commitment, communication), continuing
your professional development (read sports journals weekly)
What is business etiquette? Correct Answer learning the right way to answer
prove, leave voicemail, participate in meetings, share a meal, introduce someone to
others.
What are the 4 steps involved in Career Planning? Correct Answer self
awareness, occupational exploration, career decision making, career implementation
What is self awareness? Correct Answer values, interests, skills, personality traits
What is occupational exploration? Correct Answer are you sure you know all
spma jobs available?
What is career decision making? Correct Answer self explanatory
What is career implementation? Correct Answer land job (adding to your work
portfolio, marketing, sponsorship plans)
, What is sport management? Correct Answer study and practice of all people,
activities, business, organizations involved in producing, facilizing, promoting,
organizing any sport-related business or product
What is organization? Correct Answer social entities that are goal-oriented are
designed as deliberately structured and coordinated activity systems and at linked to
external environment.
What is organizational environment? Name the 2 types of environments explain and
give examples? Correct Answer organizations operate within 2 kinds of work
environment. General which is external to organizations such as economics, political,
demographics. Specific which is having to do organization stakeholders, such as
customers, suppliers, distributors, competitors.
Organizational is Correct Answer effectiveness (extent to which organizations
goals are achieved), efficiency (achieving goals with minimum resources).
What is organizational structure? Correct Answer formal system of task and
authority relationship as found in organization chart. Every organization also has
informed chains of relationships as well.
What are the 3 dimensions of organizational structure? Explain each one? Correct
Answer 1. Specialization- when low, everyone helps with everything
2. Standardization- when high, lots of written rules/policies to control employee's
behaviour
3. Centralization- when high, decisions are made by leaders at the top
What is organizational culture? Correct Answer set of shared of values and norms
that controls how organization members interact with insiders and outsiders
Example of organizational culture with maple leafs? Correct Answer Storie (Billy
Barilko)
Symbols (memories and dreams slogan)
language (shanny)
ceremonies (retire a #)
artifacts (cup banner)
What are the 5 management functions? (part of process approach to management)
Correct Answer planning (developing goals), staffing (hiring and train employees),
organizing (arranging, money), directing (influencing people), controlling and
evaluating (changing things up)
What are the 3 managerial skills? Explain each one Correct Answer 1.
Conceptual skills- ability to see organization as a whole- aids in planning and
organizing
2. Human Relations- ability to work with people-linked to all levels of managers
3. Technical skills- can perform job based on job requirement-aids in completing
everyday operational task
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