MANAGEMENT INFORMATION SYSTEMS: MANAGEMENT INFORMATION SYSTEMS: MANAGING THE DIGITAL FIRM, 15TH EDITION (LAUDON) TEST BANK
17 views 1 purchase
Course
MANAGEMENT INFORMATION SYSTEMS
Institution
MANAGEMENT INFORMATION SYSTEMS
Book
Management Information Systems
MANAGEMENT
INFORMATION SYSTEMS:
MANAGEMENT
INFORMATION SYSTEMS:
MANAGING THE DIGITAL
FIRM, 15TH EDITION
(LAUDON) TEST BANK 2023-
2024
For help mail.
Management Information Systems, 15e (Laudon)
Chapter 1 Information Systems in Global Business Today
Which of the following is not on...
Test Bank for M: Information Systems 4thE dition Baltzan
TEST BANK FOR Essentials of MIS, 14th edition Kenneth C. Laudon, Jane P. Laudon Chapter 1-12.
Test Bank For Management Information Systems, Managing the Digital Firm, 17th Edition By Kenneth
All for this textbook (20)
Written for
MANAGEMENT INFORMATION SYSTEMS
All documents for this subject (190)
Seller
Follow
ScoreSmart
Reviews received
Content preview
For help mail. nicholasmwololo30@gmail.com
MANAGEMENT
INFORMATION SYSTEMS:
MANAGEMENT
INFORMATION SYSTEMS:
MANAGING THE DIGITAL
FIRM, 15TH EDITION
(LAUDON) TEST BANK 2023-
2024
,For help mail. nicholasmwololo30@gmail.com
Management Information Systems, 15e (Laudon)
Chapter 1 Information Systems in Global Business Today
Which of the following is not one of the six strategic business objectives of information
systems?
A) New products and services
B) Improved decision making
C) Competitive advantage D)
Improved employee morale E)
Survival
Answer: D
Difficulty: 3: Challenging
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
Verizon’s use of a web-based digital dashboard to provide managers with precise real-time
information enabled it to improve which of the following?
A) Compliance with regulations
B) Managerial decision making
C) Efficiency in creation of new products
D) Employee morale
E) Intimacy with its suppliers
Answer: B
Difficulty: 3: Challenging
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
Which of the following may lead to competitive advantage?
New products, services, and business models;
Charging less for superior products;
Responding to customers in real time?
1 only
1 and 2
2 and 3
1 and 3
1, 2, and 3
Answer: E
Difficulty: 3: Challenging
AACSB: Analytical thinking
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
A firm that invests in an information system because it is a necessity of doing business does so
because it is seeking to achieve which of the following business objectives?
A) Operational excellence
Improved decision making
Competitive advantage
Customer intimacy
Survival
Answer: E
Difficulty: 2: Moderate
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
Improved decision making
Competitive advantage
Customer intimacy
Survival
Answer: E
Difficulty: 2: Moderate
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
The Mandarin Oriental’s use of computer systems to keep track of guests' preferences is an
example of which of the following?
A) Improved flexibility
B) Improved decision making
C) Improved efficiency
D) Customer intimacy
E) Operational excellence
Answer: D Difficulty: 2:
Moderate
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
Competitors were seeking which of the following business objectives when they rushed to
provide ATMs after Citibank introduced the first ATMs in New York?
A) Improved efficiency
B) Customer and supplier intimacy
C) Survival
D) Competitive advantage E)
Improved decision making
Answer: C
Difficulty: 2: Moderate
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
Which of the following is the key business metric behind the technologies implemented by
Kroger, as discussed in the chapter-opening case?
A) Higher customer satisfaction levels
B) Survival
C) Improved employee morale
D) Improved decision making
E) Reduced cost of supplies
Answer: A
Difficulty: 2: Moderate
AACSB: Analytical thinking
LO: 1-1: How are information systems transforming business, and why are they so essential for
Which of the following is an example of a business using information systems to create a new
product?
A) Walmart's RetailLink system
B) The Mandarin Oriental’s use of computers to keep track of guest preferences
C) Verizon's use of a web-based digital dashboard to provide real-time company information for
managers
D) Apple’s creation of the iPod
Which of the following is an example of a business using information systems to create a new
product?
A) Walmart's RetailLink system
B) The Mandarin Oriental’s use of computers to keep track of guest preferences
C) Verizon's use of a web-based digital dashboard to provide real-time company information for
managers
D) Apple’s creation of the iPod
E) Kroger’s use of sensors to monitor cold food storage temperatures
Answer: D
Difficulty: 3: Challenging
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
Walmart exemplifies the power of information systems coupled with state-of-the-art business
practices and supportive management to achieve which of the following?
A) New products and services
B) Operational efficiency C)
Survival
D) Customer intimacy
E) Competitive advantage
Answer: B
Difficulty: 3: Challenging
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
How much did American businesses spend on information systems hardware, software, and
telecommunications equipment in 2015?
A) About $100 million
B) About $1 billion
C) About $100
billion D) About $1
trillion E) About $10
trillion Answer: D
Difficulty: 2: Moderate
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
) To make sure they stock clothes that their customers will purchase, a department store
implements a new application that analyzes spending levels at their stores and cross-references
this data to popular clothing styles. Which of the following business objectives is this
information intended to support?
A) Customer intimacy
Survival
Operational excellence
Improved decision making
New products and services
Answer: C
Difficulty: 2: Moderate
AACSB: Analytical thinking
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller ScoreSmart. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.69. You're not tied to anything after your purchase.
