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Public Service Unit 14 Assignment 1 Task One
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UNIT 14 – RESPONDING TO EMERGENCY SERVICE INCIDENTSTASK ONE
With every single emergency service, they all have different grading responses to each other. The call
handler who is getting the call will decide how bad the situation is by grading the incident.
Police Grading –
In the police force they have their own grading system. Within the police force, they have a range of
different grades. Overall the police force has 4 grading types. Each grade will have a different
response time and action taken. The grading for the police force are called, Grade 1 which is an
emergency, grade 2 is priority, grade 3 response is scheduled response and grade 4 is resolution
without deployment. The police will be given a grade to a situation which they have to respond to
from the call handler who has graded how bad it was.
GRADE ONE – EMERGENCY RESPONSE
When the police officers are given the order to respond to a situation in a grade one emergency
response performance, they are around 4 different likely hood of what is happening. Grade one is a
results of threat of violence to individuals such as fighting with weapons etc. Grade one would also
happen is there is either serious damage to someone’s property or injury to a person. A call handler
would also grade a situation of there was any danger to someone’s life. An example of a grade one
would be a serious road accident. This would be a grade one response because there could be
serious injuries that the individuals involved has sub stained. With each grading, the police have to
react and get to the screen within a certain time. As grade one is the worse, they are required to use
both sirens and lights to reduce the time of arrival. The police have to respond to the incident in
around 20 minutes.
GRADE TWO – PRIORITY RESPONSE
This is below the grade one response. Grade two is called priority response, it does not require an
emergency response. With a grade two response there are many different incidents that could
happen to become this certain response for the police. For an incident to fall under grade two it
would have to either be, an individual has been arrested from doing a crime such as hate crimes or
crimes breaking the law or even someone’s health being at risk. There are many different incidents
that would fall under a grade two responses. When the police are responding in a grade 2 format
they will have to arrive at the screen in less than 2 hours.
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