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, PUB4869 ASSIGNMENT 8 2023
DEFINITION: In recent years, the relationship between public policy and Information
and Communication Technology (ICT) has become increasingly intertwined. For
purposes of the summative assignment (unique number 813181) I advise you to take
note of the following definition of information and communication technologies (ICT) in
the public policy process:
Information and Communication Technologies (ICT) in the context of the public policy
process refer to a set of tools, systems, and practices that utilize digital technology,
telecommunications, and data management to enhance various stages of policy
formulation, implementation, evaluation, and monitoring within the public sector.
This definition highlights the crucial role of ICT in enhancing governance and public
policy processes.
INSTRUCTION:
In light of this definition and considering the broader implications of ICT in the public
sector, your assignment is to:
i. Unpack and explain the concept of ICT in public administration as per the definition
provided above.
ii. Explain why understanding the role of ICT in public policy making and public policy
evaluation is essential for modern governance and public administration and
management.
iii. Discuss the potential benefits and challenges associated with the use of ICT in
public service and administration.
iv. Research and provide an example from the South African policy environment
where ICT was acknowledged and used successfully in policymaking and policy
evaluation. Analyze the case to understand the specific ways in which ICT contributed
to more effective and efficient policy processes.
v. Discuss how the use of ICT may influence the efficiency and effectiveness of
the policy-making process.
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