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Response to a complaint letter
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Response to a letter of complaint, extended version
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Sunside HolidaysHighview House
14 Woodside Road
London, HN3 7PP
13 October, 2017.
Ref: Letter of complaint regarding holiday “Supersun Special”
Dear Mrs. Thompson,
Thank you for your letter dated 13 June, 2017, in which you described your horrific experience during your holiday
arrangement. We are extremely sorry to hear that things did not go as planned. We have completed our
investigation into what transpired during your holiday and in this letter, we will provide full explanation into what
took place.
-Download to read the rest of the letter-
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