Summary
Samenvatting Hotel Operations (HO 1 mindmap)
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Mindmap van HO 1 met daarin alle belangrijke begrippen die voorkomen in het tentamen.
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Summary Modern Hotel Operations Management, including wine process, beer process, room devision.
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andieverrijth
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Special safety issuesEmergency plan
Sustainability
Waste water
devolepment Safety and security
Win
Preventive Maintance Skills areas’s van de
programme (PM) POM afdeling
H13 Personal safety and security
H12 Property Operation and
Maintaince H14 Fra
7 stappen m.b.t man
interactie met de gast
Place setting Taken van een F&B H11 Food and
director Beverage
Guest check Average
(GCA)
HO 2 H5 T/M H14
H10 Housekeeping
Housekeeping
training
De taken van een
Status Housekeeping manager
H7 Revenue Ma
H9 Front-Office
Minutes per room H8 Sales and
marketing
Folio’s
Cost per occupied
RevPAR Distributie kanal
room
CVB bureaus
Taken van sales en Hubbart form
Taken van de NIght Availability forecast marketing stappen
audit % Sales and marketing
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