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ERP Overview (MISY 5340)- CH 1 , 2, 4, 5 fully solved 2023/2024 passed
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ERP Overview (MISY 5340)- CH 1 , 2, 4, 5Asset Management and Customer Service Processes - correct answer (service) used to maintain internal assets such as machinery and deliver after-sales customer service such as repair Business Process - correct answer a set of tasks or activities that produc...

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  • November 3, 2023
  • 14
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers

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  • erp overview misy 5340 ch 1 2 4 5

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ERP Overview (MISY 5340)- CH 1 , 2, 4, 5

Asset Management and Customer Service Processes - correct answer (service) used to maintain internal
assets such as machinery and deliver after-sales customer service such as repair



Business Process - correct answer a set of tasks or activities that produce desired outcomes



Enterprise Systems (ES) - correct answer systems that support end to end processes and are essential to
the efficient and effective execution and management of business process



Controlling - correct answer aka management accounting

tracking costs and revenues for internal reporting that is intended to help management control costs and
revenues and assess the profitability pf products and market segments



Financial Accounting (FI) Processes - correct answer (track-external) tracking the financial impacts of
processes with the primary goal of meeting legal and regulatory reporting requirements



Fulfillment Process - correct answer the steps involved in selling and delivering products to customers



Functional Structure - correct answer an organizational structure dividing the company into
departments, each of which is responsible for a set of closely related activities



Global Bike Incorporated (GBI) - correct answer fictional company used to describe the processes in our
text book



Inventory and Warehouse (IWM) process - correct answer (store) involved with the storage and
movement of materials



Human Capital Management (HCM) processes - correct answer (people) focus on people management:
recruiting, hiring, training, compensation and business management

, Life cycle data management process - correct answer (design) supports the design and development of
products from initial product idea stage through discontinuation of the product



Management accounting or controlling (CO) processes - correct answer (track-internal) focus on internal
reporting to manage costs and revenues



material - correct answer all the products, components, parts that organization uses



Material planning process - correct answer (plan) uses historical data and sales forecasts to plan which
materials will be procured and produced and in what quantities



procurement process - correct answer (buy) refers to all activities involved in buying or acquiring the
materials



Production Process - correct answer (make) involves the actual creation of the products within the
organization



project - correct answer temporary in nature and is typically associated with large, complex activities



project management process - correct answer (projects) used to plan and execute large projects



silo effect - correct answer a functional area will perform the steps in their process without fully
understanding the the steps before them or the steps after



Application layer - correct answer What the application allows you to do (create formulas or charts,
compose and essay)



Application platforms - correct answer allowing the various systems to communicate seamlessly with one
another as well as with systems outside the company

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