In this case study, the following questions are addressed:
1. What are Zara’s competitive advantages, and what are they based on?
2. How are they build within the organization?
Case result: 3/3 Points
1. What are Zara’s competitive advantages, and what are they based on?
Zara, a global fashion retailer, has several competitive advantages that contribute to its
success in the industry. These advantages are based on the following key factors:
• Fast fashion: Zara has a unique supply chain system that allows them to bring mod-
ern designs to stores within two weeks. This means they can quickly respond to
changing fashion trends and consumer demand.
• Global Presence: Zara's global presence and efficient supply chain enable the com-
pany to reach diverse customers worldwide and respond quickly to changing
trends by sourcing materials locally and producing in small batches.
• Strong brand and customer loyalty: The brand of Zara is globally recognized and
highly regarded, resonating with customers worldwide.
• Vertical integration and cost leadership: Zara's vertical integration and efficient
production processes enable cost control, allowing the company to offer fashiona-
ble products at competitive prices.
• Decision-making based on data analysis: Zara collects customer feedback and sales
data to inform their design decisions, ensuring they create products that custom-
ers want to buy.
2. How are they build within the organization?
Zara's competitive advantages are systematically built within the organization through a
combination of strategic practices and organizational dynamics such as:
• Speed in decision-making: Zara's decentralized decision-making structure enables
quick responses to market changes, allowing the company to capitalize on emerg-
ing opportunities and maintain a competitive advantage.
• Marketing Strategies: Zara focuses on merchandising rather than extensive mar-
keting, aligning store offerings with market trends and reducing the need for price
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