Summary
Summary of General Management KU Leuven
- Course
- Institution
Summary of General Management KU Leuven
[Show more]
Seller
Follow
Walvis1997
Content preview
SamenvattingMANAGEMENT
Prof B. Vanlooy
Kaat De Muynck
MIM 2020-2021
KULEUVEN
1
,Inhoud
1: Introduction to Management and Organizations .......................................................................................... 5
L E A R N I N G O U T L I N E ........................................................................................................................... 5
1.1 Who Are Managers? ................................................................................................................................. 6
1.2 What Is Management? ............................................................................................................................. 6
1.3 What Do Managers Do? ........................................................................................................................... 7
1.3.1 Functional Approach ......................................................................................................................... 7
1.3.2 Management Roles Approach (Mintzberg) ....................................................................................... 7
1.3.3 Skills Approach .................................................................................................................................. 8
1.4 How The Manager’s Job Is Changing ........................................................................................................ 9
1.5 What is an organization? ........................................................................................................................11
1.6 Why Study Management? ......................................................................................................................11
1.7 Terms to Know........................................................................................................................................12
2: Management Yesterday and Today .............................................................................................................13
L E A R N I N G O U T L I N E .........................................................................................................................13
2.1 Historical Background of Management..................................................................................................14
2.2 Scientific Management...........................................................................................................................15
2.3 Scientific Management...........................................................................................................................16
2.4 General Administrative Theory ..............................................................................................................16
2.5 Quantitative Approach to Management ................................................................................................17
2.6 Understanding Organizational Behavior ................................................................................................17
2.6.1 The Hawthorne Studies ...................................................................................................................18
2.7 The Systems Approach ...........................................................................................................................19
2.8 The Contingency Approach ....................................................................................................................20
2.9 Current Trends and Issues ......................................................................................................................20
2. 9.1 Globalization ...................................................................................................................................21
2.9.3 Ethics ...............................................................................................................................................21
2.9.4 Workforce Diversity .........................................................................................................................21
2.9.5 Entrepreneurship Defined ...............................................................................................................21
2.9.6 Entrepreneurship process ...............................................................................................................22
2.9.7 E-Business (Electronic Business)......................................................................................................22
2.9.8 Categories of E-Businesses ..............................................................................................................22
2.9.9 Learning Organization .....................................................................................................................22
2.9.10 Knowledge Management ..............................................................................................................22
2.9.11 Quality Management.....................................................................................................................23
2.10 Terms to Know .....................................................................................................................................23
2
,3 Services Management: An Integrated Approach ..........................................................................................24
3.1 The Nature of Services ...........................................................................................................................24
3.1.1 Implications (examples)...................................................................................................................24
3.2 Linking HR Practices to Value Creation: A Case Study ............................................................................25
3.3 From HR Management principles towards HR Investment Principles (Miles & Creed)? .................28
4. Motivating Employees ..................................................................................................................................29
L E A R N I N G O U T L I N E .........................................................................................................................29
4.1 Wat is motivatie?....................................................................................................................................30
4.2 Vroege motivatietheorieën ....................................................................................................................30
4.2.1 Maslow's Hierarchy of Needs Theory ..............................................................................................30
4.2.2 McGregors Theory X en Theory Y ....................................................................................................31
4.2.3 Herzbergs motivatie-hygiënetheorie ..............................................................................................31
4.3 Hedendaagse theorieën over motivatie.................................................................................................31
4.4 Current Isssues in Motivation.................................................................................................................37
4.5 Van theorie naar praktijk: richtlijnen voor het motiveren van medewerkers .......................................40
4.6 Terms To know ......................................................................................................................................40
5. Leiderschap...................................................................................................................................................41
L E A R N I N G O U T L I N E .........................................................................................................................41
5.1 Leiders en leiderschap ............................................................................................................................42
5.2 Early Leadership Theories.......................................................................................................................42
5.3 Management Grid ..................................................................................................................................44
3.4 .................................................................................................................................................................44
5.4 Contingency Theories of Leadership ......................................................................................................45
5.4.1 The Fiedler-Model ...........................................................................................................................45
5.4.2 Hersey and Blanchard’s situational Leadership Theory ..................................................................46
5.4.3 Leader Participation Model .............................................................................................................46
5.4.5 Time Driven Model ..........................................................................................................................47
5.5.5 Path Goal Model ..............................................................................................................................47
5.5 Hedendaagse visies leiderschap .............................................................................................................48
5.6 Leiderschapsproblemen in de 21e eeuw ................................................................................................49
5.7 Cross-cultureel en gender leiderschap ...................................................................................................50
5.8 Terms to know ........................................................................................................................................51
6. Besluitvorming: de essentie van het werk van de manager ........................................................................52
L E A R N I N G E N G O U T L I N E................................................................................................................52
6.1 Decision Making .....................................................................................................................................53
6.2 Beslissingen maken ................................................................................................................................55
3
, 6.3 Soorten problemen en beslissingen .......................................................................................................56
6.3.1 Soorten geprogrammeerde beslissingen ........................................................................................57
6.3.2 Ongestructureerde problemen .......................................................................................................57
6.4 Besluitvormingsvoorwaarden ................................................................................................................58
6.5 Besluitvormingsstijlen ............................................................................................................................58
6.6 Decision Making: Eroors & Biases ..........................................................................................................59
6.7 Besluitvorming voor de wereld van vandaag .........................................................................................60
6.8 Terms to know ........................................................................................................................................61
7. Organizational Structure and Design............................................................................................................62
L E A R N I N G O U T L I N E ........................................................................................................................62
7.1 Organisatiestructuur definiëren .............................................................................................................63
7.2 Departmentaliztion by type ...................................................................................................................63
7.3 Organisatorische structuur .....................................................................................................................66
7.4 Organizational Design Decisions ............................................................................................................68
7.4.1 Mechanistische organisatie .............................................................................................................68
7.4.2 Organische organisatie ....................................................................................................................68
7.5 Contingency Factors ...............................................................................................................................68
7.5.1 Strategiekaders:...............................................................................................................................69
7.6 Common organizational designs ............................................................................................................70
7.7 De huidige uitdagingen op het gebied van organisatorisch ontwerp ....................................................72
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Walvis1997. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $5.78. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67474 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now