1. The most important goal of virtually all organizations is
a. profit.
b. survival.
c. employee development.
d. cost reduction.
e. increased productivity.
2. Organizational survival is often dependent on how well the organization can adapt. Which of the following
behaviours on the part of ...
Organizational Behaviour: Understanding
and Managing Life at Work 12th Edition
Johns TEST BANK
,1. The most important goal of virtually all organizations is
a. profit.
b. survival.
c. employee development.
d. cost reduction.
e. increased productivity.
2. Organizational survival is often dependent on how well the organization can adapt. Which of the following
behaviours on the part of individuals is necessary for the organization to survive?
a. Being motivated to join and remain with the organization
b. Performing their work in terms of productivity, quality, and service
c. Being flexible
d. Being innovative
e. All of the above
3. Which of the following statements best defines an "organization"?
a. A social convention for accomplishing individual goals through group effort
b. A group which accomplishes common goals through social interactions and individual effort
c. A social invention for accomplishing common goals through group effort
d. A collection of formally organized social entities
e. A combination of people and physical capital designed to accomplish a common goal
4. When we say that organizations are social inventions, we mean that
a. organizations don't exist without members.
b. physical assets and implements of technology are irrelevant to organizations.
c. they don't really exist.
d. the existence of organizations is what differentiates humans from animals.
e. they must have both people and things to be considered organizations.
5. A social invention for accomplishing goals through group effort is a(n)
a. managerial task.
b. contingency.
c. organization.
d. operative goal.
e. manager.
6. Which of the following is NOT usually a requirement for organizational survival?
a. The continuing membership of particular, specific individuals in the organization
b. The ability to induce persons to join and remain in the organization
c. Innovative activities which go beyond members' usual assignments
d. The reliable performance of usual assignments
e. Flexible and innovative behaviour
7. What do 87 percent of executives believe is a strategic priority for their organization?
a. Employee engagement
b. Psychological capital
c. Human capital
d. Corporate social responsibility
e. Innovation
,8. Organizational behaviour is concerned with groups because
a. informal groups can influence organizational effectiveness.
b. much work is performed by formal work groups.
c. groups can influence new organizational members.
d. organizations depend on interaction and coordination among people to accomplish their goals.
e. all of the above.
9. Social inventions for accomplishing goals through group effort are called __________ .
10. __________ is a goal of virtually all organizations.
11. Much of the intellectual and physical work done in organizations is quite literally performed by __________
.
12. 87 percent of executives believe that __________ is a strategic priority for their organization.
13. Organizational behaviour is interested in
a. the attitudes of individuals and groups in organizations.
b. the behaviours of individuals and groups in organizations.
c. the structure of organizations.
d. the formation of groups in organizations.
e. all of the above.
14. Knowledge of organizational behaviour will help you understand the use and effectiveness of __________ .
15. __________ refers to the social resources that individuals obtain from participation in a social structure.
16. Define and describe the differences and relationship between organizational behaviour and human resources
management.
17. Management is defined as
a. the art of telling people what to do.
b. the art of getting things accomplished through others.
c. the art of getting people to do what you want.
d. the art of controlling employees.
e. the art which prescribes how things get accomplished in organizations.
18. Two important managerial tasks are the analysis of problems and taking action to deal with these problems.
Analysis is closely related to which goal(s) of the field of organizational behaviour?
a. Management
b. Prediction and explanation
c. Explanation and control
d. Prediction and management
e. Prediction and control
, 19. If prediction and explanation constitute analysis, then management constitutes
a. change.
b. action.
c. behaviour.
d. structure.
e. reason.
20. Which of the following best represents the meaning of evidence-based management?
a. A manager designs a program to reduce absenteeism based on a program implemented in another
organization.
b. A manager designs a program to reduce absenteeism based on previous experience and intuition.
c. A manager designs a program to reduce absenteeism based on a principle learned in an OB course.
d. A manager designs a program to reduce absenteeism based on an article read in the newspaper.
e. A manager designs a program to reduce absenteeism based on a book read on leadership.
21. Which of the following statements is FALSE?
a. If we can accurately predict organizational behaviour, then we can explain the reason for the
behaviour.
b. "Organizational behaviour" refers to both the behaviour and attitudes of organizational members.
c. The field of organizational behaviour is concerned with both formal and informal groups in
organizations.
d. The field of organizational behaviour is concerned with the impact of culture on organizations.
e. The field of organizational behaviour is concerned with determining the most effective structure for
organizations.
22. Which goal of the field of organizational behaviour is most clearly exemplified by the practice of introducing
a new pay system?
a. Explanation
b. Analysis
c. Managing
d. Prediction
e. Survival
23. Which of the following is FALSE?
a. Contingent means dependent.
b. Prediction is a more complex process than explanation.
c. All organizations have survival as a goal.
d. Organizational behaviour involves both theory and practice.
e. Accurate prediction usually precedes explanation.
24. Effective management of organizational behaviour
a. is predicated on good prediction and explanation of behaviour.
b. is an example of the managerial task of analysis.
c. was the first or earliest goal of the field of organizational behaviour.
d. is impossible to achieve since each organizational member is a unique individual.
e. requires quick and decisive action on the part of management.
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