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EXAM 421 USPS QUESTIONS AND ANSWERS.
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EXAM 421 USPS QUESTIONS AND ANSWERS.
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EXAM 421 USPS QUESTIONS ANDANSWERS
Priority Mail Express - answer 1-2 days, Money-back guarantee. 365 days a year. , up to $100
insurance. can use with: hold for pickup, return receipt, COD, special handling , restricted
delivery
Priority Mail - answer 2-3 day delivery service. $50 insurance included. can use with: registered
mail, signature confirmation, cert. of mailing, certified mail, hold for pickup, return receipt,
COD, special handling, restricted delivery
first class mail - answer Sealed or unsealed typed or handwritten material, including letters,
postal cards, postcards, and business reply mail. can use with: insurance, registered mail,
signature conf., cert. of mailing, cert. mail, return receipt, COD, special handling, restricted
delivery
balloon pricing - answer large and lightweight packages. 84-108 in. less than 20lb. zones 1-4
insured mail - answer up to $5,000
PS form 3813 (black) - answer insurance between $0-$500
PS form 3813-P (blue) - answer insurance between $501-$500
certified mail - answer proof of mailing. only eligible with First class mail and Priority mail. ps
form 3800 (certified mail receipt)
registered mail - answer most secure service. system of receipts is kept. signature at every
point. securely sealed at every crease. cannot be used with PME. stamped to prevent
tampering. ps form 3806 (receipt for reg. mail. label 200 (red and white)
, COD (collect on delivery) - answer buyer pays when the goods are delivered and has no right to
inspect the goods as a condition to acceptance and payment. APO and FPO not eligible PS form
3816- 5 copies. we have to send payment within same or next day
return receipt - answer proof of delivery. 3 types of domestic return receipts. ps form
3811(green)
restricted delivery - answer item delivered only to the addressee or addressee's authorized
agent.
Certificate of Mailing - answer purchased at the time of mailing that documents the date the
material was presented for mailinge. (proof of mailing) ps form 3817
55-38-7 % rule - answer 55%-non verbal comm.
38%-tone of voice
7%-words
domestic mail - answer Mail that is sent within the boundaries of the United States and its
territories and possessions. FCM, periodicals, USPS marketing mail, Library Mail, Media Mail,
Extra Services
Domestic shipping services - answer PME, PM, FCMPS, USPS ground, Parcel Return Service
zone chart - answer used to calculate PME, PM, USPS ground prices
international mail - answer FCMI, PMI, PMEI, GXG, FCPIS
FCMI - answer weight: 4lb. letter size weight: 3.5 oz. cert. of mailing, registered mail, return
receipt, registered mail all available
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