Experiencing MIS 4Th Edition by David M. Kroenke - Test Bank

,Experiencing MIS, 4e (Kroenke)
Chapter Extension 1: Collaboration Information Systems for Decision Making,
Problem Solving, and Project Management

Multiple Choice

1) ________ is defined as a group of people working together to achieve a common goal via a
process of feedback and iteration.
A) Cooperation
B) Groupthink
C) Collaboration
D) Brainstorming
Answer: C
Page Ref: 341
Difficulty: Easy
AACSB: Analytic Skills
Study Question: Study Question 1
Learning Outcome: Explain how IS can enhance systems of collaboration and teamwork

2) Which of the following is true of collaboration?
A) Iterations should be avoided for the smooth functioning of the collaborative process.
B) Group members should not review each other's work negatively.
C) Multiple iterations and feedback improve collaboration.
D) Collaboration is more effective if it takes place at the final stage of a project.
Answer: C
Page Ref: 341
Difficulty: Easy
AACSB: Analytic Skills
Study Question: Study Question 1
Learning Outcome: Explain how IS can enhance systems of collaboration and teamwork

3) In a collaborative team, the work proceeds in a series of steps in which one person produces
something, others criticize it, and then a revised version is produced. These steps are known as
________.
A) iterations
B) alternatives
C) redundancies
D) repetitions
Answer: A
Page Ref: 341
Difficulty: Easy
AACSB: Analytic Skills
Study Question: Study Question 1
Learning Outcome: Explain how IS can enhance systems of collaboration and teamwork




1
Copyright © 2014 Pearson Education, Inc.

,4) Which of the following is true of students working cooperatively?
A) They set forth an initial idea or work product.
B) They work to accomplish their assignment independently.
C) They revise the work product in accordance with feedback.
D) They provide feedback to one another on the ideas.
Answer: B
Page Ref: 341
Difficulty: Moderate
AACSB: Analytic Skills
Study Question: Study Question 1
Learning Outcome: Explain how IS can enhance systems of collaboration and teamwork

5) Which of the following is true of students working collaboratively?
A) They merge their independent work for grading purposes.
B) They work to accomplish their assignment independently.
C) They divide the work into separate assignments for each student.
D) They provide feedback to one another on the ideas.
Answer: D
Page Ref: 341
Difficulty: Moderate
AACSB: Analytic Skills
Study Question: Study Question 1
Learning Outcome: Explain how IS can enhance systems of collaboration and teamwork

6) Which of the following is necessary for a collaboration to be successful?
A) Collaborators should resist putting forward unpopular ideas.
B) Collaborators should avoid entering into difficult conversations.
C) Members must provide and receive critical feedback.
D) Everyone in the group should be too polite to say anything critical.
Answer: C
Page Ref: 342
Difficulty: Moderate
AACSB: Analytic Skills
Study Question: Study Question 1
Learning Outcome: Explain how IS can enhance systems of collaboration and teamwork

7) ________ is the single most important collaboration skill.
A) Giving and receiving critical feedback
B) Being a perceptive listener
C) Being self-managing
D) Willing to put forward unpopular ideas
Answer: A
Page Ref: 343
Difficulty: Moderate
AACSB: Analytic Skills
Study Question: Study Question 1
Learning Outcome: Explain how IS can enhance systems of collaboration and teamwork
2
Copyright © 2014 Pearson Education, Inc.

, 8) Which of the following approaches to teamwork will provide the best results?
A) Sarah disagrees with the project plan but does not voice her opinion, because she doesn't want
to disrupt the functioning of the team.
B) Andrew believes that conflict is healthy for teamwork and doesn't hesitate to criticize the
shortcomings of his coworkers.
C) Caleb and Adam hold opposing political views, but do not discuss their opinions while
working, so that other team members aren't distracted.
D) Daniel is the team leader and discourages disagreements among team members so that the
project can proceed faster.
Answer: C
Page Ref: 342-343
Difficulty: Moderate
AACSB: Analytic Skills
Study Question: Study Question 1
Learning Outcome: Explain how IS can enhance systems of collaboration and teamwork

9) The two key characteristics of collaboration are ________.
A) qualities and skills
B) iteration and feedback
C) decision-making and problem-solving
D) ideas and work products
Answer: B
Page Ref: 344
Difficulty: Easy
AACSB: Analytic Skills
Study Question: Study Question 1
Learning Outcome: Explain how IS can enhance systems of collaboration and teamwork

10) Which of the following is a primary criterion for judging team success?
A) giving and receiving critical feedback
B) striving to attain balance
C) demonstrating commitment to the group
D) meaningful and satisfying experience
Answer: D
Page Ref: 344
Difficulty: Moderate
AACSB: Analytic Skills
Study Question: Study Question 2
Learning Outcome: Explain how IS can enhance systems of collaboration and teamwork




3
Copyright © 2014 Pearson Education, Inc.