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Sevi Ch. 8 /158 Questions With Complete Solution 100% Score!!!
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Sevi Ch. 8 /158 Questions With Complete Solution 100% Score!!!
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Sevi Ch. 8 /158 Questions With Complete Solution 100%Score!!!
Quiz :operations management - Answer :All the activities required to produce
goods and services
Quiz :To produce a product or service successfully, a business must perform a
number of specific activities, such as: - Answer :−Marketing research, Planning,
Control of operations
§Product quality
§Performance standards
§Inventory
§Production costs
Quiz :The number of Americans employed in the manufacturing sector has
decreased to what %? - Answer :manufacturing accounting for just 8.6 percent of
the current workforce.
Quiz :Many U.S. manufacturing jobs were outsourced to? - Answer :low-wage
workers in nations where there are few labor, safety, and environmental
regulations.
Quiz :experts don't forecast an increase in manufacturing jobs btw now and year?
- Answer :2029
Quiz :Although the number of manufacturing jobs has declined,______has
increased. - Answer :productivity
Quiz :____are taking a renewed interest in preserving manufacturing jobs and
creating incentives for firms to "do business in America". - Answer :elected
officials
Quiz :reshoring - Answer :A situation in which U.S. manufacturers bring
manufacturing jobs back to the United States.
−Many manufacturers that outsourced work to foreign nations are once again
beginning to manufacture goods in the United States.
,−There is also a renewed interest in reshoring due to shortages caused by the
COVID-19 pandemic.
Quiz :mass production - Answer :A manufacturing process that lowers the cost
required to produce a large number of identical or similar products over a long
period of time
Quiz :analytical process - Answer :A process in operations management in which
raw materials are broken into different component parts
Quiz :synthetic process - Answer :A process in operations management in which
raw materials or components are combined to create a finished product
Quiz :A process in operations management in which raw materials or
components are combined to create a finished product is known as... -
Answer :synthetic process
Quiz :utility - Answer :•The ability of a good or service to satisfy a human need
−The purpose of a manufacturing or a service business is to provide utility to
customers.
There are four types of utilities—form, place, time, and possession
Quiz :form utility - Answer :-Utility created by people converting raw materials,
finances, and information into finished products or services
-Operations management focuses primarily on form utility.
Quiz :conversion process - Answer :Production inputs >>> Conversion >>>
Outputs
Quiz :production inputs - Answer :- concept/idea for a new good service
-humna, financial,material, and informational resources
Quiz :conversion - Answer :-plan necessary production activities to create a
good/service
-design the good/service
execute the plan to product the good/service
-improve the good/service based on evaluation
, -redesign the good/service is necessary
Quiz :outputs - Answer :completed good/service
Quiz :The conversion of resources into products and services can be described in
three ways - Answer :the focus, or major resource, used in the conversion
process; its magnitude of change; and the number of production processes
employed
Quiz :focus - Answer :−The resource or resources—financial, material,
information, and people—that make up the major or most important input
Quiz :magnitude of change - Answer :−The degree to which the resources are
physically changed
Quiz :single firm vs larger firms (production process) - Answer :−A single firm
may employ one production process or many, whereas larger firms that make a
variety of products use multiple production processes.
Quiz :service economy - Answer :An economy in which more effort is devoted to
the production of services than to the production of goods
Quiz :planning often begins w/ determining.... - Answer :who the customer is and
what needs the customer has.
Quiz :The next step is to develop a plan that will enable the firm to deliver.... -
Answer :the services that their customers want or need.
Quiz :once services are provided to a customer... - Answer :successful firms
evaluate the way they operate and measure customer satisfaction, redesigning
their services to improve the customer's experience when necessary.
Quiz :•The production of services is very different from the production of
manufactured goods in the following five ways: - Answer :−Service firms do not
produce a product unless the customer wants or needs it.
−Services are consumed immediately and cannot be stored.
−Services are often provided when and where the customer desires the service.
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