CVS Pharmacy Technician License
Exam/90 Questions and Answers
Counseling - -While Technicians are able to make the offer to counsel, they
are not able to conduct a counseling or provide recommendations about
prescriptions or health related product to a patient. Counseling may only be
done by a Pharmacist or Pharmacy Intern, under the supervision of a
Pharmacist. The counseling is typically done in-person at any point
throughout pharmacy business hours. If the patient is not present in person,
counseling may be done over the phone or be put in writing. Patients are
provided the pharmacy's phone number on their prescription bag and are
always encouraged to call the pharmacy should they have any questions.
-Delivery - -While the Pharmacists and Technicians may offer delivery, most
facilities will use an outside courier to conduct the delivery. For HIPAA
reasons, only pertinent information for the delivery will be viewable to the
courier. If the patient is not home at the time of the delivery, the package
should be returned to the pharmacy and rescheduled for delivery.
-Pharmacy Tech Duties
-Request and accept NEW Prescription - -NO
-Pharmacy Tech Duties
-Assist in HANDLING of Schedule II Controlled Substances - -NO
-Pharmacy Tech Duties
-Request and accept REFILL authorization - -Yes provided pharmacist on
duty approves
-Pharmacy Tech Duties
-Assist in TRANSPORT of Schedule II Controlled Substances - -Yes provided
the pharmacist on duty approves
-Sig Codes that you DO NOT use - -U or u, instead use units
sc, instead use subcutaneously
-Dosage Quantity - -i = One
ii = Two
iii = three
iv = four
i-ii = One to Two
-Common Measurements - -1 Teaspoon (TSP) = 5 ml/5 cc
1 Tablespoon (TBSP) = 15 ml
, 1 oz = 30 ml
16 oz = 1 pint
2 pints = 1 quart
GTT(S) = Drop(s)
2 quarts = ½ gallon
1 gram = 1000 mg
1 gram = 1,000,000 micrograms
-Ear and Eye - -A = Ear
O = Eye
U = Both
D = Right
S = Left
Otic/Aural = Ear
Optic/Ophthalmic = Eye
-NDC - -Drug products are identified and reported using a unique, three-
segment number, called the National Drug Code (NDC), which serves as a
universal product identifier for drugs.
We use the NDC to verify we are selecting the product we have in stock at
the drop-off window and to verify that we are filling with the correct product
at production.
11 numbers in format 5-4-2
5= The Manufacturer code: identifies the manufacturer of the product
4= The Product code: identifies the drug name, strength and dosage form
2= The Package code: the number the manufacturer uses to identify how
much product is in the container
-Third Party Plans (insurances) definitions-
-Co-pay: - -The portion of the price of the medication that the patient is
required to pay
-Third Party Plans (insurances) definitions-
-Deductible: - -a set amount that must be paid by the patient for each
benefit period before the insurer will cover additional expenses
-Third Party Plans (insurances) definitions-
-Formulary: - -A list of medications covered by insurance plans
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