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Samenvatting: omgaan met de cliënt

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Deel 1: communicatie Deel 2: psychologie

Last document update: 6 year ago

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  • January 22, 2018
  • January 24, 2018
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Omgaan met de cliënt K. Apers – fase 1 (examen januari)


Omgaan met de cliënt

DEEL I: communicatie............................................................................1
Eerste indruk..........................................................................................1
Men vormt een indruk van anderen...................................................................................................1

Communicatie is meer dan woorden....................................................2
Non-verbale communicatie................................................................................................................2

Empathie en respect.............................................................................2
Actief luisteren......................................................................................3
Teamgerichte communicatie: ISBARR...................................................3
DEEL 2: PSYCHOLOGIE...........................................................................3
Kennis uit de algemene psychologie.....................................................3
Waarnemen en observeren................................................................................................................3
Men selecteert wat men waarneemt.................................................................................................4
Het observeren van gedrag van anderen...........................................................................................4
Attributie van gedrag.........................................................................................................................4

Psychologisch begeleiding rond zwangerschap.....................................4
Zwangerschap, voorgeschiedenis van de binding..............................................................................4
Kinderwens vrouw..............................................................................................................................5
Kinderwens man................................................................................................................................5
Taken v/d zwangerschap: binding......................................................................................................6

De geboorte...........................................................................................6
Moeder en baby tijdens en direct na de geboorte..............................................................................6
Postpartum periode...........................................................................................................................6

Hechtingsproces....................................................................................6
Theoretische achtergronden..............................................................................................................7
Hechtingsclassificaties.......................................................................................................................7
Proces van zelfregulatie en co-regulatie............................................................................................7

DEEL I: communicatie
Eerste indruk
Men vormt een indruk van anderen
 Uiterlijk
o Halo-effect: 1 uiterlijk kenmerk -> innerlijke afleiden
 Gedrag
o Een karaktertrek is een persoonlijkheidskenmerk die we als verklaring gebruiken
voor verschillende gedragingen
 Kennis over karaktertrekken


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