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Modern Management Concepts and Skills 12th Edition by Samuel C. Certo -Test Bank
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,Modern Management, 12e (Certo)Chapter 1 Introducing Modern Management: Concepts and Skills
1) The four basic management functions are planning, organizing, influencing and controlling.
Answer: TRUE
Page Ref: 7-8
Objective: 4
Difficulty: Easy
Classification: Conceptual
2) Planning involves choosing tasks that must be performed to attain organizational goals,
outlining how the tasks must be performed, and indicating when they should be performed.
Answer: TRUE
Page Ref: 7
Objective: 4
Difficulty: Easy
Classification: Conceptual
3) Planning is concerned only with organizational success in the short term, while organizing is
concerned with the more distant future (long term).
Answer: FALSE
Page Ref: 7
Objective: 4
Difficulty: Easy
Classification: Conceptual
4) Influencing is the process of assigning the tasks developed under the planning function to
various individuals or groups within the organization.
Answer: FALSE
Page Ref: 7
Objective: 4
Difficulty: Easy
Classification: Conceptual
5) Organizing is also commonly referred to as motivating, leading, directing, or actuating.
Answer: FALSE
Page Ref: 7
Objective: 4
Difficulty: Easy
Classification: Conceptual
,6) Controlling is the management function through which managers compare present
performance to preestablished performance standards.
Answer: TRUE
Page Ref: 7
Objective: 4
Difficulty: Easy
Classification: Conceptual
7) Organizational resources are of four basic types: planning, organizing, leading and
controlling.
Answer: FALSE
Page Ref: 9
Objective: 4
Difficulty: Easy
Classification: Conceptual
8) Efficient means that a small proportion of total resources contributes to productivity during
the manufacturing process; inefficient means that a large proportion of resources contributes to
productivity.
Answer: FALSE
Page Ref: 10
Objective: 5
Difficulty: Easy
Classification: Conceptual
9) Management jobs vary but management principles are universal. The basic ingredients of
successful management are applicable to all organizations.
Answer: TRUE
Page Ref: 11
Objective: 7
Difficulty: Easy
Classification: Conceptual
10) Technical skills involve the ability to apply specialized knowledge and expertise to work-
related techniques and procedures.
Answer: TRUE
Page Ref: 12
Objective: 6
Difficulty: Easy
Classification: Conceptual
11) Human skills, unlike technical skills, involve the ability to see the organization as a whole.
Answer: FALSE
Page Ref: 12
Objective: 6
Difficulty: Easy
Classification: Conceptual
12) As one moves from lower-level management to upper-level management, conceptual skills
become more important and technical skills less important.
, Answer: TRUE
Page Ref: 12
Objective: 6
Difficulty: Easy
Classification: Conceptual
13) Providing recognition for achievements and contributions, developing skill and confidence of
organization members are change-related activities.
Answer: FALSE
Page Ref: 13
Objective: 6
Difficulty: Easy
Classification: Conceptual
14) In an organization, short-term planning, clarifying objectives of jobs in organizations, and
monitoring operations and performance are task-related activities.
Answer: TRUE
Page Ref: 13
Objective: 6
Difficulty: Easy
Classification: Conceptual
15) To increase the probability of being successful, managers should have competence in
recognizing. This involves checking with people before making decisions that affect them,
encouraging participation in decision-making, and using the ideas and suggestions of others.
Answer: FALSE
Page Ref: 13
Objective: 8
Difficulty: Easy
Classification: Conceptual
16) A career is a sequence of work-related positions occupied by a person over the course of a
lifetime.
Answer: TRUE
Page Ref: 15
Objective: 9
Difficulty: Easy
Classification: Conceptual
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