, Q21: Compare Piccoli’s framework with the Information Management
Cube of Rik Maes. What do they have in common, what are
differences?
Q22: What are the four perspectives of BPM according to Melão and Pidd?
Q23: What is DEMO? And what is the language-action perspective within DEMO? (Dietz)
Q24: Describe the paradox of control.
Q1:
Social system: People & Structure, Technical system: Technology & Process
Q2:
1. Mainframes and Terminals – Centralized architecture
Mainframe: large digital computer supporting multiple users and multiple peripherals
Terminals: to access the mainframe.
2. Stand-Alone Personal Computing – Distributed architecture
Distributed architecture is the opposite of a centralized architecture.
Terminals perform their own computations. PC’s are able to execute instructions and run
software applications independently.
3. The Client-Server Model – Shared processing
Different computers execute the three elements of the same software application instead of
just one machine as in the previous architectures.
(Software)
4. Could Computing – the dominant one
Uses the Internet to pool Digital Resources. Building blocks of digital technology solutions
like applications and computational & storage resources for this architecture are online.
Q3:
Classification model. Describes the role that technology plays in organizations. It provides a
vocabulary to interact with professionals.
Three classification models/perspectives
1. Hierarchical perspective
2. Functional perspective
3. Process perspective
Q4:
The Data Normalization Process
A methodology for organizing attributes into tables so that redundancy among the non-key
attributes is eliminated.
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