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AT&T Assessment Questions & Answers Solved 100%
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5 Key Behaviors - Answer 1. Welcome 2. Customers name 3. Undivided Attention 4. I can help you with that (positive attitude) 5. Sincerely thank (warm friendly goodbye) AT&T 6 Experience Pillars (GURCET) - Answer 1. Greet 2. Understand 3. Recommend 4. Confirm 5. Educate 6. Thank VPG...
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